Siemens Healthineers, a global leader in medical technology, is offering an exciting opportunity through the YES Programme (Youth Employment Service). Based in Midrand, Gauteng, this internship targets young, unemployed South Africans looking to launch their careers.
The company is recruiting for the role of CS Customer Service Operator Intern, designed specifically for recent matriculants from designated groups. This part-time, fixed-term opportunity allows candidates to gain real-world experience while contributing to South Africa’s essential healthcare sector.
A Pathway into Healthcare with the YES Programme
This opportunity is offered under the YES Programme, a national initiative aimed at tackling youth unemployment by providing work experience to South African youth. Siemens Healthineers is proud to partner with this program to empower the next generation of professionals.
Joining Siemens Healthineers through the YES Programme means being part of a company that values innovation, inclusion, and impactful work. With over 50,000 employees in 70 countries, Siemens Healthineers is committed to transforming healthcare and improving the lives of millions globally.
Job Responsibilities: What Interns Will Do
As a CS Customer Service Operator, interns will gain exposure to customer support systems and operations. This position is more than just handling calls—it’s about providing critical support in a healthcare environment.
Key responsibilities include:
- Maintaining availability for customer inquiries and service requests.
- Performing defined technical and administrative support activities.
- Managing and filing customer service orders and information.
- Referring complex service issues to qualified technicians or engineers.
- Collaborating with clients and internal sales staff to resolve queries.
- Assisting in resolving technical or commercial concerns.
- Providing product support before and after sales.
- Helping the Area Service Manager with planning and coordination tasks.
This role allows interns to understand how customer service operations work in a global healthcare setting, aligning with the objectives of the YES Programme.
Candidate Requirements and Qualities
This opportunity is open only to South African citizens who are currently unemployed and part of designated groups, in line with employment equity guidelines. The minimum qualification is a Matric certificate.
Other desirable qualities include:
- Good communication skills, especially in high-pressure situations.
- Accuracy and attention to detail.
- Ability to work under tight deadlines.
- Strong customer relationship-building skills.
- Proficiency in MS Word, Excel, and Outlook.
- Capacity to adapt in a fast-paced environment.
- A team-oriented mindset with the ability to work independently.
While previous customer service experience is an advantage, it is not a requirement—making this ideal for first-time job seekers under the YES Programme.
The Value of the YES Programme Internship
For many young people, getting that first foot in the door is the biggest hurdle. That’s where the YES Programme makes a real difference. It offers meaningful work experience, exposure to professional settings, and the chance to build a career from the ground up.
At Siemens Healthineers, interns won’t just be observers. They’ll actively participate in daily operations, work with experienced professionals, and gain valuable knowledge in healthcare customer support—an industry that’s always in demand.
Promoting Diversity and Opportunity
This internship reflects Siemens Healthineers’ strong commitment to diversity, transformation, and youth development. The YES Programme is a cornerstone of that mission, helping bridge the gap between education and employment for South African youth.
By focusing on designated groups, the program supports inclusivity and equity in the workplace while addressing the national challenge of youth unemployment.
If you’re a young, driven South African looking for a foot in the door, the YES Programme internship with Siemens Healthineers could be your launchpad. It’s more than a job—it’s a chance to grow in a supportive environment, gain career-defining experience, and be part of something truly impactful.
Applications are open now for the CS Customer Service Operator Intern role in Midrand. Don’t miss your chance to become a Healthineer and take your first step toward a successful future.
Check also: Vaal University of Technology Internship Programme 2025–2027