Are you ready to kick-start your career in the world of fashion and retail? GALXBOY, a prominent South African streetwear brand, is offering an exciting opportunity for a Sales Assistant to join their team in Cape Town. Known for its bold designs and strong cultural relevance, GALXBOY is a brand that resonates with the spirit of South Africa’s youth, blending style, confidence, and a sense of identity.
Sales Assistant Job Overview
- Location: Cape Town, Western Cape
- Position: Permanent
- Posted: 14 July 2025
- Closing Date: 14 August 2025
- Department: Retail Sales
- Industry: Retail
- Job Functional Area: Sales
Key Responsibilities
As a Sales Assistant at GALXBOY, you will be at the forefront of customer interaction. Your role is vital in ensuring customers receive high-class service while contributing to the overall success of the store. You will have a hand in many aspects of the store’s operations, from customer service to stock control, and visual merchandising.
Here’s what you can expect in the role:
1. Customer Service Excellence
- Greeting and Assisting Customers: Greet customers warmly as they enter the store and assist them in finding products that suit their needs.
- Product Knowledge and Recommendations: Provide in-depth product information and recommendations to ensure customers make informed purchase decisions.
- Upselling and Cross-Selling: Actively implement upselling and cross-selling techniques to maximize UPT (Units Per Transaction), ATV (Average Transaction Value), conversion rates, and turnover. This is key to ensuring the store hits its sales targets.
- Payment Systems Knowledge: Stay well-versed in various payment methods offered, including PAYFLEX, PJN, and Happy Pay, to assist customers efficiently.
2. Visual Merchandising
- Product Placement and Understanding: Maintain an excellent understanding of the store’s products, from materials to pricing, in order to assist customers effectively.
- Maintaining Displays: Ensure that all products are correctly tagged, priced, steamed, folded, or hung. You will play an important role in making sure that the sales floor is visually appealing and well-organized.
- Visual Merchandising Guidelines: Adhere to the company’s visual merchandising guidelines to create a positive shopping experience that encourages customers to engage with the products.
3. Stock Control and Management
- Stock Monitoring: Actively monitor stock levels on the sales floor and replenish as necessary. Keep the stockroom organized and ensure that products are easily accessible for fast sales.
- Product Replenishment: Ensure that products are consistently replenished and well-displayed. Timely unboxing and restocking are essential to meet customer demand.
- Communication with Management: Keep the management team updated on stock levels, sell-outs, best sellers, and any other stock needs.
4. Daily Operations and Housekeeping
- Time and Attendance Compliance: Follow all procedures regarding time and attendance, ensuring you clock in and out as required, and report any lateness.
- Transaction Handling: Process customer transactions accurately using the POS (Point of Sale) system, ensuring proper handling of cash, credit/debit card payments, and other payment methods.
- Store Cleanliness and Maintenance: Maintain a clean and tidy store by organizing merchandise, sweeping floors, cleaning displays, and ensuring that all surfaces are well-maintained.
Skills and Personal Attributes Required
To thrive in this role, there are a few essential skills and qualities that will help you succeed:
- Grade 12 Certification: A basic education qualification is essential.
- Computer Literacy: Comfortable working with retail software and the POS system.
- Higher Education (Advantageous): While not mandatory, a higher level of education will be a bonus and can help you stand out.
- 1-2 Years of Experience: Ideally, you should have prior experience in a retail environment where you can demonstrate your skills in customer service and sales.
- Knowledge of Retail Practices: An understanding of the retail industry, stock management, and visual merchandising will give you an edge.
- Leadership Qualities: While not a management role, demonstrating leadership qualities, such as the ability to guide and support junior staff, is an asset.
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How to Apply for the Sales Assistant Vacancy
If you’re ready to take your career in retail to the next level and become part of a fast-growing South African brand, apply now for the Sales Assistant position at GALXBOY.
To apply, simply submit your resume and cover letter by 14 August 2025. Make sure to highlight any relevant experience in customer service and retail, along with your passion for fashion and customer care.
The Sales Assistant Vacancy at GALXBOY is a perfect opportunity for individuals who are passionate about fashion, retail, and customer service. By joining this exciting brand, you will gain valuable experience in a fast-moving environment and contribute to a brand that embodies South African youth culture.
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