Rosebank College is currently looking for an enthusiastic ICT Intern to join its dedicated IT team. The intern will play an essential role in providing desktop support to staff by installing hardware and software, troubleshooting system issues, and ensuring smooth operation across the college’s campuses. This is an ideal position for individuals looking to gain hands-on experience and enhance their IT skills in a professional environment.
The role will provide an excellent opportunity for professional growth and development, allowing the intern to learn from seasoned IT experts while contributing to the college’s technology infrastructure.
Job Purpose and Key Responsibilities
The primary purpose of the ICT Intern role is to assist with providing desktop support by handling various hardware and software issues across the college campuses. The intern will be responsible for:
- Level 1 Desktop Support:
The intern will gather essential information from users regarding system errors, warning messages, and log files to identify and resolve IT issues. This will involve troubleshooting problems, performing basic software installations, and assisting users with technical queries. - Software Installation:
The intern will check system requirements, install software applications, and ensure compatibility with the college’s operating systems. Additionally, they will manage configurations, install device drivers, and ensure software is fully functional and accessible to end-users. - Hardware Installations:
The role includes assisting with the installation of hardware as outlined in the college’s standard operating procedures, ensuring that all systems are running smoothly and efficiently. - Continuous Professional Development:
The intern will have the opportunity to learn from experienced First and Second Line Managers, gaining knowledge in problem-solving, technical skills, and hands-on experience in real-world IT scenarios. This continuous development ensures that the intern stays up-to-date with the latest trends and best practices in the IT industry.
Key Competencies and Skills
Successful candidates should possess the following skills and attributes:
- Clear Communication Skills:
The ability to communicate effectively with all levels of staff and management is essential. - Problem Solving:
The intern should be resourceful and have strong analytical abilities to diagnose and resolve IT issues efficiently. - Planning and Organising:
The ability to manage time effectively, plan tasks, and meet deadlines is crucial for this role. - Attention to Detail:
A keen eye for detail is necessary, particularly when configuring systems, installing software, and handling hardware. - Customer Service Orientation:
The intern must be able to provide excellent service to staff, ensuring that all technical issues are resolved promptly and professionally. - Ability to Work Under Pressure:
The intern should be able to manage multiple tasks and meet deadlines, especially during busy periods. - Team Collaboration:
The role requires effective collaboration within a team environment, supporting colleagues and learning from experienced professionals.
Qualifications and Experience
- Essential Qualifications:
- A Certificate or Diploma in Information Technology.
- Desirable Qualifications:
- A Degree in Information Technology would be an advantage.
- Experience:
- At least one year of experience working within a team environment, preferably in IT support.
- Legal Requirements:
- A clean criminal record is required for this position.
Why Apply for the ICT Internship at Rosebank College?
The ICT internship at Rosebank College provides an outstanding opportunity for individuals looking to start their careers in information technology. By joining a team within one of South Africa’s leading education institutions, interns will have the chance to:
- Gain invaluable hands-on experience in a professional IT setting.
- Learn from seasoned experts in IT support and system management.
- Develop a strong foundation in IT practices, problem-solving, and customer service.
- Work in a fast-paced, dynamic, and innovative educational environment.
Additionally, this internship allows interns to be part of a college that values academic excellence, innovation, and continuous development, making it an excellent starting point for anyone looking to build a career in the IT industry.
How to Apply
Interested candidates can apply for the ICT Internship position at Rosebank College by submitting their CV and application to the relevant recruitment portal before the closing date of 29 July 2025. Please ensure that your application highlights your qualifications, experience, and passion for information technology.
This internship presents a unique opportunity for individuals eager to make a meaningful impact in the education sector while gaining valuable IT experience. If you are passionate about technology and eager to contribute to the success of Rosebank College, apply today and join a team committed to shaping the future of education in South Africa.
Check also: Rosebank College Internship Programme (2026)