Old Mutual is a company that has long been committed to nurturing talent, fostering growth, and making an impact across the African continent. The Graduate Broker Academy Internship Programme is designed to provide young graduates with hands-on exposure to the dynamic world of insurance, equipping them with the necessary skills to excel in their careers.
Through this programme, Old Mutual aims to invest in the future of Africa by empowering young professionals and providing them with the tools and resources to succeed in the financial sector.
Location and Time Commitment
The Graduate Broker Academy Internship is based in Durban, KwaZulu-Natal (KZN), and offers a full-time opportunity. This is a fantastic opportunity for local graduates who are looking to build a career in the financial services industry and are eager to contribute to the African economy.
Key Responsibilities of the Internship Programme
As an intern, candidates will be exposed to a wide range of activities across different facets of the insurance industry, particularly in the brokerage sector. Here’s a detailed look at the core responsibilities:
- Lead Generation: Interns will be involved in generating new business leads through various channels.
- Cold Calling: Reaching out to potential clients to introduce Old Mutual’s services and products.
- Canvassing (Door to Door): Engaging with customers face-to-face to build relationships and gather business opportunities.
- Sourcing Partnerships and Collaborations: Identifying opportunities for partnerships and collaborations that can benefit Old Mutual’s growth.
- Networking and Managing External Events: Attending and managing events to build Old Mutual’s presence and reputation in the marketplace.
- Admin and Housekeeping Duties: Handling essential administrative tasks to ensure smooth operations.
- Ongoing Learning: Interns will be expected to actively participate in e-learning sessions, scheduled classes, and internal training to continually build product knowledge.
- Performance Monitoring: Regular check-ins and performance reviews will be conducted, ensuring that interns are meeting their goals.
- Peer-to-Peer Learning: Every Friday, interns will attend peer-to-peer training sessions to learn from their colleagues and share insights.
- Sales Feedback: Interns will be required to submit weekly performance reports and sales feedback every Friday.
Who Should Apply?
This internship programme is designed for graduates who are eager to embark on a career in the insurance and financial services industry. Ideal candidates will have a passion for business, entrepreneurship, and client relationship management. Below are the key eligibility criteria:
Minimum Qualifications:
- Grade 12 with a minimum of 50% in both Mathematics/Maths Literacy and English.
- A post-matric, tertiary qualification in a field relevant to insurance or business (e.g., Bachelor of Commerce in Financial Accounting, Business Accounting, Business Informatics, Enterprise Risk Management, or a Bachelor of Business Administration).
- The minimum qualification required is NQF Level 6.
- Accredited Matric Certificate.
- Own Transport and a Valid Driver’s Licence: While preferred, this is not mandatory.
Personal Traits:
- Self-starter: Ability to work independently and take initiative.
- Resilience under pressure: Must be able to thrive in challenging environments.
- Entrepreneurship-driven: The programme is ideal for those with a keen interest in business development.
- Relationship-building: Strong interpersonal skills to network and build relationships with clients, colleagues, and external stakeholders.
Additional Requirements:
- Applicants must not be registered for any other internship or bursary programme under INSETA or another SETA.
- Applicants must not be studying or intending to study in 2025/2026.
- A clear credit and criminal record is essential.
- Applicants should be based in KwaZulu-Natal (KZN) to attend regular in-person meetings and training sessions.
What Skills Will You Develop?
Interns will gain practical exposure to a wide range of skills in the financial services industry, including:
- Business Case Development: The ability to structure and present business proposals.
- Customer Needs Analysis: Developing a deep understanding of clients’ needs and tailoring solutions accordingly.
- Customer Complaint Management: Learning effective strategies for handling customer complaints and ensuring high customer satisfaction.
- Data Compilation and Evaluation: Collecting, analysing, and interpreting data to make informed business decisions.
- Creative Problem-Solving: Developing innovative solutions to business challenges.
- Sales and Service: Mastering the skills of converting leads into customers while delivering excellent service.
Training and Development Opportunities
Throughout the internship, participants will benefit from structured learning opportunities:
- E-Learning: Regular assessments and e-learning modules to keep up to date with the latest industry trends and product knowledge.
- Peer-to-Peer Learning: Weekly training sessions where interns can learn from each other and share knowledge.
- Product and Underwriting Training: Interns will have access to specialized training to help them understand the core aspects of the products and underwriting processes.
- Team Meetings: Daily and weekly team meetings will help interns stay connected with their peers and learn from team leaders.
A Pathway to Future Employment
Old Mutual’s Graduate Broker Academy Internship Programme is designed to equip graduates with the necessary skills and experience to become the next generation of leaders in the insurance industry. The programme offers a clear path for those who excel to secure permanent positions within the company.
The Old Mutual Graduate Broker Academy Internship offers an exciting opportunity for ambitious graduates to gain practical experience and industry insights. With a commitment to professional development, ongoing training, and a supportive learning environment, this programme is an excellent stepping stone for those looking to build a rewarding career in the insurance sector.
If you meet the criteria and are ready to invest in your future, don’t miss out on this opportunity to shape your career with Old Mutual.
Check also: Department of Economic Development Internship Programme (2026)