Homechoice is now looking to expand its team with passionate and dedicated individuals to fill the role of Telemarketing Agent. This opportunity is ideal for candidates who excel in a dynamic, target-driven environment and are motivated to contribute to the company’s growth while offering excellent customer service.
Job Overview
- Location: Southern Suburbs, Cape Town
- Job Ref #: HCH-3137
- Industry: Insurance
- Job Type: Permanent
- Positions Available: 10
Key Responsibilities:
- Achieving Sales and Revenue Targets: Telemarketing Agents will be tasked with meeting specific sales objectives and revenue goals, ensuring alignment with business targets.
- Customer Experience: Agents will focus on delivering an exceptional customer experience by providing high-quality service on every call and engaging with customers in a professional and courteous manner.
- Meeting Performance Standards: Candidates will be expected to meet productivity, quality, and operational efficiency targets, including adherence to turnaround times and service standards.
- Outbound Sales Calls: Agents will conduct outbound calls to promote the company’s range of products, aiming to attract new customers while also retaining existing ones.
- Representing the Brand: Acting as ambassadors for Homechoice, Telemarketing Agents must uphold the company’s values, ensuring that every customer interaction reflects the brand’s commitment to quality service.
Job Requirements
To be considered for the Telemarketing Agent role at Homechoice, candidates should meet the following qualifications and skills:
- Minimum Education: Grade 12 / Matric or an equivalent qualification.
- Experience: At least one year of sales or telemarketing (outbound) experience, preferably within a contact centre environment.
- Technical Skills: Candidates must be proficient in using computers, including email, internet, Microsoft Word, and Excel.
- Telephone Etiquette: Excellent telephone communication skills, with the ability to engage customers effectively and professionally.
How to Apply
Candidates who meet the qualifications and are interested in joining Homechoice as a Telemarketing Agent should submit their updated CV and a brief cover letter. The application process remains open until the positions are filled, and early applications are encouraged.
The Telemarketing Agent role at Homechoice offers a fantastic opportunity for individuals looking to further their careers in the fintech industry. The position provides the chance to work in a dynamic, innovative environment, where employees are empowered to make a significant impact. Those who are enthusiastic, customer-focused, and driven by sales targets will thrive in this role.
Homechoice offers an excellent platform for career development, and applicants are encouraged to apply today and join a forward-thinking team that is committed to providing the best digital financial services in the market.
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