Administration Officer Vacancies at the KZN Department of Economic Development

The KwaZulu‑Natal (KZN) Department of Economic Development, Tourism and Environmental Affairs (EDTEA) has announced Administration Officer vacancies, including roles for an Administration Officer – Telecommunication Services (SL 07) and an Administration Clerk – Telecommunication Services (SL 05). The positions are based at the Head Office in Pietermaritzburg and offer fair opportunity for people from designated groups and those with disabilities who meet the requirements.

Available Administration Officer Vacancies

A. Administration Officer – Telecommunication Services (SL 07)

• Salary: R 325 101 – R 382 959 per annum
• Requirements:
  • Three‑year Bachelor’s Degree or National Diploma in Financial Information Systems, Public Management, or Administration (NQF Level 6/7, SAQA-recognized)
  • 2–3 years’ experience in accounts, financial management services, customer service, and service desk operations within telecommunication services in the public sector
  • Valid driver’s license
• Key Knowledge & Skills:
  • Telecommunication policies and legislation
  • Government IT acts and frameworks, including Public Service Regulations, Labour Relations Act, Batho Pele principles, Promotion of Access to Information, Occupational Health & Safety, and more
  • Communication skills (verbal & written), computer literacy, analytical thinking, conflict management, contract management, planning, organizing, time management, and presentation skills
• Key Duties:
  • Manage daily accounts and financial services for Telecommunication Services
  • Oversee contract management, billing reports, and reconciliation
  • Provide customer support, incident management, and supervise staff

B. Administration Clerk – Telecommunication Services (SL 05)

• Salary: R 216 417 – R 254 928 per annum
• Requirements:
  • Minimum Grade 12 (Matric)
  • Exposure to telecommunications services is advantageous
• Key Knowledge & Skills:
  • Public Service regulations (PFMA, National & Provincial Treasury Regulations)
  • Public Service Act, Labour Relations Act, Constitution, Batho Pele, Promotion of Access to Information, Occupational Health & Safety, and related frameworks
  • Good communication, computer literacy, planning, organizing, conflict management, professionalism, honesty, punctuality, and integrity
• Key Duties:
  • Render clerical support to Telecommunication Services
  • Create and manage databases
  • Maintain filing systems
  • Handle queries about lost or stolen electronic devices and oversee damaged device repairs

Requirements

• These vacancies are targeted to include African males, coloured females and males, Indian females and males, white females and males, and persons with disabilities who meet requirements.
• The Administration Clerk post is open only to residents of KwaZulu‑Natal.

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How to Apply

1. Complete the new Z83 Application for Employment form, effective 1 January 2021, available at any Public Service Department or downloadable from the DPSA website.
2. Submit your fully completed and signed Z83 form along with an updated, detailed CV (including exact start and end dates in DD/MM/YYYY format).
3. Shortlisted candidates will need to submit certified documents and SAQA evaluation certificates for foreign qualifications when requested.
4. Applications submitted electronically are final and cannot be amended after the closing date.
5. Applicants may be required to undergo a competency test, a technical exercise, and possibly attend a generic managerial competency assessment meeting DPSA SMS standards.
6. Final appointment for SMS-level roles is conditional upon successful security clearance and reference checks.
7. For SMS positions, candidates must produce a Pre‑entry certificate from the National School of Government’s Senior Management Pre‑Entry Programme.

Submission Methods

• Online via the KZN e‑Recruitment system: kznonline.gov.za/kznjobs
• Email your Z83 and CV to: kznjobs@kznedtea.gov.za
• Submit in person at a Designated Online Application Centre (DOAC); staff can assist you in applying online or handing in your documents. Locations include Durban, Pietermaritzburg, Ixopo, Ladysmith, Newcastle, Dundee, Ulundi, Mkuze, Richards Bay, Mtubatuba
• Send a hardcopy by hand to:
  • Department of EDTEA, Ground Floor, 270 Jabu Ndlovu Street, Pietermaritzburg, 3201
  • Private Bag X9152, Pietermaritzburg, 3200 (mark for attention: Ms Nondumiso Buthelezi / Mr Sipho Zangwa)

Note: Do not send applications via registered mail—uncollected mail is the applicant’s responsibility.

C. Closing Date

• Applications close on 12 September 2025.

Tips to Strengthen Your Application

• Follow the formats exactly – incomplete or incorrect forms lead to automatic disqualification.
• Showcase your knowledge of public service legislation and telecommunication services.
• Matriculate your soft skills like planning, organizing, conflict resolution, and communication—these traits matter in both roles.
• For the Administration Officer role, highlight your financial systems experience and any exposure to service desk or telecom operations.
• For the Clerk role, emphasize strong administrative practices, OFFICE systems (Word, Excel), organisational habits, and reliability.
• If you’re from a designated group or have a disability, include documentation if relevant—but the focus should remain on your qualifications and skills.
• Practice competency tests and technical assessments; prepare by refreshing financial or administrative concepts, public sector policies, and relevant IT/telecom basics.
• Double-check documentation before submission, especially your Z83 form and CV.

Also check: Online Job Applications: Do’s and Don’ts

These Administration Officer vacancies at the KZN Department of Economic Development present a meaningful opportunity to work in the public sector, contribute to provincial economic and telecom services, and grow professionally. Selecting either post requires attention to detail, compliance with procedures, and a clear demonstration of your abilities.