Bidvest Insurance is excited to announce their Learnership Programme for 2025/2026, aimed at providing aspiring individuals with an invaluable opportunity to gain hands-on experience in the insurance industry. As part of this learnership, successful candidates will be responsible for gathering and assessing information related to Value Added Product Claims, ensuring accuracy and compliance with the company’s policies and standards.
Bidvest Insurance Learnership Programme Overview
- Company: Bidvest Insurance
- Location: Durban, South Africa
- Closing Date: Not Specified
Key Responsibilities
The Bidvest Insurance Learnership Programme offers an exciting opportunity to engage in several key tasks within the claims and customer service department, including:
- Customer Service Excellence: Provide policyholders with exceptional service by addressing queries related to claims, policy benefits, and other concerns.
- Claims Processing: Accurately capture claims and ensure that all necessary supporting documentation is obtained and attached to the claims administration system.
- Claim Validation: Confirm that the claim information is correct and verify the status of the policy, including the receipt of premiums, to facilitate smooth claim processing.
- Refunds and Payments: Process refunds to clients, dealers, or finance houses as required, and ensure timely payment to clients and suppliers.
- Documentation: Maintain thorough documentation of all interactions, queries, and developments in the claims administration system to ensure transparency and efficiency.
- Communication: Correspond with clients regarding claims outcomes and future claim requirements, maintaining a professional and efficient approach at all times.
- Query Resolution: Resolve issues promptly, ensuring customer satisfaction and effective claim resolution.
- System Updates: Keep policy information up to date and accurate on the system whenever changes occur.
- Compliance with TCF Principles: Apply the principles of Treating Customers Fairly (TCF) in all customer interactions, ensuring fairness and transparency.
Requirements
To be considered for the Bidvest Insurance Learnership Programme, candidates must meet the following criteria:
- Educational Qualifications: A Grade 12 / Matric certificate is required.
- Computer Literacy: Proficiency in computer skills is essential to perform daily tasks efficiently.
- Experience: While prior experience in administration is advantageous, it is not mandatory.
- Skills and Attributes:
- Strong attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Compassion and a customer-focused attitude.
- A genuine interest in the insurance industry and an eagerness to learn.
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How to Apply
Interested candidates are invited to submit their CVs to jobs@bidvestinsurance.co.za. Please ensure that “Learnership Programme” is clearly stated in the email subject line.
Important Notes:
- Bidvest Insurance will only respond to shortlisted candidates.
- Should you not hear from Bidvest Insurance within 2 weeks of your application, please consider your application unsuccessful.
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The Bidvest Insurance Learnership Programme 2025/2026 is a fantastic opportunity for young individuals looking to build a career in the insurance industry. By gaining practical experience in a fast-paced, customer-focused environment, successful candidates will be equipped with the skills necessary for long-term career growth in insurance. Don’t miss out on this exciting chance to kickstart your career!