Boxer Superstores, one of South Africa’s leading retail brands, is looking for a motivated Internal Sales Agent (Telesales) to join its Commercial team in Westville, KwaZulu-Natal. This permanent role offers a chance to make a meaningful impact in the informal trade sector while building long-term relationships with independent vendors and store owners.
Internal Sales Agent Position Overview
- Job Title: Internal Sales Agent (Telesales)
- Reference Number: BOX250917-1
- Job Type: Permanent
- Location: Westville, KwaZulu-Natal, South Africa
- Closing Date: 1 October 2025
About the Role
The position is based at Boxer’s head office in Durban and sits within the Commercial and Marketing Division, specifically under the Commercial Department. The successful candidate will play a vital role in expanding Boxer’s footprint by connecting with clients across rural communities and promoting a comprehensive basket of grocery products.
Minimum Requirements
Candidates must meet the following criteria to be considered for the role:
- Education: Matric (Grade 12 / National Certificate).
- Experience: At least 3 years in telesales or a sales agent role within a retail environment.
- Skills: Strong communication and negotiation abilities, proven sales acumen, and proficiency in Excel.
- Attributes: Self-motivated, resilient, results-driven, and customer-focused.
Key Responsibilities
The Internal Sales Agent will be expected to:
- Conduct cold calls to independent stores and rural vendors.
- Promote and sell grocery products tailored for informal trade customers.
- Build and maintain strong client relationships by understanding and addressing their needs.
- Achieve sales targets and contribute to the company’s growth.
- Maintain accurate records of customer interactions and sales activities.
Boxer’s growth strategy is deeply rooted in serving South Africa’s informal trade sector, a vital part of the economy. As an Internal Sales Agent, you will not only be driving sales but also empowering small businesses by ensuring they have access to quality, affordable products.
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