Receptionist Internship At Lancet Laboratories

If you’re looking to kickstart your career in the medical and administrative field, the Admin Clerk/Receptionist Internship at Lancet Laboratories could be the perfect opportunity for you! This Fixed Term Contract position, based at Richmond, offers a hands-on learning experience where you can apply your administrative skills while gaining valuable insights into the pathology sector.

Admin Clerk/Receptionist Internship Overview

• Position: Admin Clerk/Receptionist Internship
• Location: Richmond
• Contract Type: Fixed Term Contract
• Reference No: 1044263
•  Closing date: 7/23/2025 12:00:00 AM

Key Responsibilities

The role offers numerous responsibilities that will help you gain exposure to the workings of the medical laboratory environment:

1. Sample Handling and Distribution:
   • Administer the receiving, capturing, and distribution of all samples to ensure correct information is obtained and recorded.
   • Follow standard operating procedures (SOPs) to channel samples to the right laboratories/sites and ensure samples are processed efficiently.
2. Sample Registration and Query Resolution:
   • Process sample registrations and handle related queries as per established SOPs.
   • Track the progress of specimen deliveries and ensure timely processing of results.
3. Hospital Rounds and Sample Collection:
   • Perform rounds to distribute reports and collect samples for processing, ensuring all procedures are followed correctly.
4. Administrative and Customer Support:
   • Address administrative queries and resolve customer complaints promptly.
   • Provide excellent customer service, representing Lancet Laboratories in a professional and ethical manner.
5. Monitoring Stock and Equipment Care:
   • Monitor stock levels, order additional materials, and ensure the smooth delivery of stock.
   • Ensure cleanliness and proper maintenance of the working area and equipment, following all protocols.
6. Managing Reception Duties:
   • Oversee the reception area, assisting visitors by directing them to relevant departments and providing necessary information.
   • Handle patient payments and ensure the timely banking of funds in accordance with company procedures.
7. Reporting and Compliance:
   • Report incidents, log customer complaints, and resolve issues in compliance with Lancet Laboratories’ policies.
   • Ensure adherence to uniform protocols, and apply a customer care mindset in all interactions.

Skills and Qualities Required

To succeed in this internship, there are a variety of skills and attributes that will help you perform your duties effectively:

• Strong Communication: Clear communication is key when handling customer inquiries, complaints, and working as part of a team.
• Attention to Detail: Accuracy in handling samples, logging information, and managing administrative duties is crucial.
• Confidentiality & Sensitivity: Understanding the importance of patient confidentiality and handling sensitive information responsibly is essential.
• Empathy and Patience: Dealing with distressed patients requires empathy and the ability to remain calm and understanding.
• Teamwork and Flexibility: The ability to work well in a team, as well as adaptability in a fast-paced environment, will be important for the role.
• Telephone Etiquette & Customer Orientation: Proper telephone handling and professionalism when interacting with customers will help maintain high service standards.

Educational Requirements:

• Grade 12 or NQF Level 4 Qualification is mandatory.
• A BSc Degree is advantageous but not a requirement.
• 0-1 Year of Relevant Work Experience in an administrative role will be beneficial.

Additional Requirements:

• Computer literacy, particularly with laboratory information systems, is essential.
• Knowledge of organisational policies and procedures within a medical or laboratory environment is an advantage.

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How to Apply

1. Visit the Lancet Laboratories careers page or the relevant job portal.
2. Prepare your updated CV and supporting documents.
3. Submit your application by clicking the “Apply Now” button on the job listing.
4. Ensure that all required qualifications and documents are included.
5. Wait for a response from the Lancet Laboratories recruitment team.

Apply Here

Remember to apply before the closing date, 7/23/2025!

The Admin Clerk/Receptionist Internship at Lancet Laboratories is an excellent opportunity for recent graduates or individuals looking to gain valuable experience in the medical and administrative sectors. This role offers a chance to develop important skills, work in a professional healthcare environment, and be a part of a reputable company. If you meet the qualifications and are ready to begin your career journey, apply now and don’t miss out on this exciting opportunity!

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