Aramex Receptionist Vacancy (1 Post)

• Position: Receptionist
• Location: Johannesburg, ZA
• Custom Field 1: 6537

About Aramex

Founded in 1982, Aramex has established itself as a global leader in comprehensive transport and delivery solutions for both businesses and consumers. With its headquarters in Dubai—strategically located at the crossroads of major commercial routes connecting East and West—Aramex embodies a rich heritage of commerce and transport. The company is committed to revolutionizing trade, continually expanding its operations to enhance global connectivity between businesses and consumers.

Key Responsibilities

As a Receptionist at Aramex, your role will be multifaceted, involving several key duties that ensure the smooth functioning of the Johannesburg office:

Call Management

• Answering Calls: Promptly answer all incoming calls within three rings to maintain efficiency and provide excellent customer service.
• Reporting Issues: Immediately report any telephone system issues to the relevant supplier to avoid communication disruptions.
• Daily Report Printing: Print daily reports from the telephone management system to monitor and maintain call records.

Mail Handling

• Sorting Mail: Accurately sort all incoming company mail and ensure it is directed to the appropriate person or department without delay.
• Mailbag Compilation: Compile the company mailbag for organized distribution, ensuring all outgoing mail is correctly processed.

Visitor Management

• Welcoming Visitors: Greet visitors warmly and announce them to the correct individual, ensuring they feel valued and well-directed.
• Message Distribution: Distribute messages to the relevant individuals within the established performance standards, ensuring timely communication.

Document and Communication Management

• Document Filing: Systematically file all reception documents to maintain an organized and accessible filing system.
• Extension List Management: Update and distribute the extension list to all staff members to ensure accurate internal communication.
• Extension Allocation: Allocate and program extension numbers for new or existing staff members as required.

Service Coordination

• Liaising with Service Providers: Obtain quotes and coordinate with service providers for maintenance and other office-related services.
• Grocery and Stock Management: Perform monthly grocery shopping for the office and conduct weekly stock takes to ensure that supplies are well-maintained.
• Building Maintenance Coordination: Work closely with the maintenance team to ensure all job functions are completed efficiently and that the building is maintained to a high standard.

Minimum Requirements

• Education:
  • Matric (Grade 12) or equivalent.
• Skills and Attributes:
  • Strong communication skills with an excellent command of English.
  • Customer-centric approach with a professional demeanor.
  • Proficiency in computer applications.

Desired Skills

• Communication: Effective written and verbal communication.
• Customer Focus: High level of customer service and engagement.
• Problem Solving: Ability to address and resolve issues efficiently.
• Telephone Handling: Competent in managing and directing calls.
• Multi-Tasking: Skill in handling multiple responsibilities simultaneously.

How to apply

1. Access the Application Portal:
   • Visit the the Aramex website.
2. Complete the Application Form:
   • Fill in your personal details, educational background, and relevant experience.
3. Upload Required Documents:
   • Prepare and upload the following:
     • Resume/CV
     • Cover Letter
     • Certified copies of educational certificates
4. Review Your Application:
   • Check all information and ensure all documents are correctly uploaded.
5. Submit Your Application:
   • Click the submit button to finalize your application.

Hint: Free CV Templates that Pass the Applicant Tracking System

Aramex is eager to welcome a new Receptionist to their Johannesburg, offering a distinctive opportunity as the first point of contact for clients and visitors. This role underscores the company’s commitment to excellence and exceptional customer service while providing a chance for the ideal candidate to excel in a vibrant and professional setting.

Candidates who are adept at multitasking, possess outstanding communication skills, and are dedicated to making a positive impression are encouraged to apply. By joining Aramex, they will play a key role in upholding the high standards of the company’s global operations. The team looks forward to discovering how new applicants can contribute to their success.