AVBOB Mutual Assurance Society, a company with over 100 years of history and a commitment to customer-centric values, is offering a remarkable opportunity for unemployed South African graduates between the ages of 18-35 to join their Member Rewards Graduate Programme. This 12-month internship programme is available in multiple regions across South Africa, providing a platform for aspiring professionals to gain hands-on experience in a reputable organization.
Graduate Programme Overview
- Work Level: Junior (Entry-level)
- Job Type: Contract (9-12 months)
- Salary: Market-related
- EE Position: Yes (Equal opportunity for persons with disabilities)
- Duration: 9 to 12 months, depending on the programme
- Location: Various regions across South Africa
Available Internship Locations
The internship programme spans across several provinces, with opportunities available in the following regions:
1. Western Cape Region
Internship locations available:
- Ceres
- Paarl
- Hermanus
- Bredasdorp
- Beaufort West
- Gansbaai
- Caledon
- Vredendal
Role Responsibilities in the Western Cape:
Interns in this region will deliver exceptional client service, assist with customer inquiries, and provide technical support related to AVBOB’s products and services. You will also build relationships with clients through regular follow-ups and manage customer complaints in collaboration with supervisors.
2. Northern Cape Region
Internship locations available:
- Hartswater
- Kuruman
- Upington
- Prieska
- Postmasburg
- Galeshewe
Role Responsibilities in Northern Cape:
Similar to the Western Cape, interns in this region will handle customer inquiries, provide technical assistance, and ensure that client records are maintained. Interns will also identify emerging customer service trends and recommend improvements based on customer feedback.
3. Free State Region
Internship locations available:
- Ladybrand
- Ficksburg
- Parys
- Zastron
- Phuthaditjhaba
Role Responsibilities in the Free State:
Interns will be responsible for managing client relations, providing timely assistance, and documenting client interactions. By engaging with customers and collecting feedback, you will assist in enhancing the overall service quality.
4. North West Region
Internship locations available:
- New Offices (various locations)
Role Responsibilities in North West:
In this region, interns will focus on delivering positive client service, managing inquiries, and building client relationships. You will also be responsible for recommending service improvements based on customer surveys and feedback.
5. Limpopo Region
Internship locations available:
- Burgersfort
- Mokopane
- Tzaneen
- Thohoyandou
- Polokwane
- Mankweng
- Groblersdal
- Mookgopong
- Giyani
- Phalaborwa
Role Responsibilities in Limpopo:
Limpopo interns will perform similar tasks, ensuring the efficient management of client inquiries and feedback. Building positive client relationships and recommending product improvements based on service feedback will also be key components of your role.
6. Mpumalanga Region
Internship locations available:
- Piet Retief
- Secunda
- Nelspruit
- Acornhoek
- Standerton
- Bethal
- Kwamhlanga
Role Responsibilities in Mpumalanga:
In Mpumalanga, interns will focus on providing excellent customer service and support, assisting with technical inquiries, and managing client relations. You’ll also help track and document customer feedback to improve services.
Qualifications and Requirements
To apply for the AVBOB Member Rewards Graduate Programme, candidates must meet the following qualifications:
- Financial Degree
- Accounting/Economics Degree
- BSc in Information Systems
- Marketing Management Degree
- Business Administration Degree
In addition to the educational requirements, the following skills and experiences are considered advantageous:
- Data Analytics
- Sales Experience
- Customer Service Experience
- Problem-solving abilities
- Ability to work under pressure
- Excellent communication skills (both written and verbal)
Core Competencies for Success
AVBOB seeks candidates who possess the following attributes:
- Excellent customer service skills
- Team player
- Analytical thinking
- Patience and resilience
- Strong communication skills
- Customer-focused mindset
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How to Apply
To apply for the AVBOB Member Rewards Graduate Programme, please ensure that your application includes the following:
- A comprehensive CV/Resume
- A copy of your ID
- Grade 12 Certificate and tertiary qualifications (or recent academic records)
Note: Applications from candidates who have previously participated in AVBOB’s internship programme will not be considered. Be sure to apply before the closing date, as late applications will not be accepted. Only shortlisted candidates will be contacted.
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The AVBOB Member Rewards Graduate Programme is an excellent opportunity for recent graduates to gain hands-on experience, develop valuable skills, and start a career in the financial services industry. With locations across South Africa, this internship offers exposure to various facets of customer service, data analytics, and business management. By joining AVBOB, you will be part of a century-old institution that values professional growth, customer care, and innovation.