Are you ready to start your career with purpose, learning, and excellence? Coronation is looking for passionate, service-oriented, and curious graduates who are eager to develop a meaningful career in the financial services industry. The Client Excellence Graduate Internship is your chance to be part of a nurturing company that invests in your professional growth and supports young talent in their journey to success.
Client Excellence Graduate Internship Overview
- Location: Claremont, Western Cape, South Africa
- Application Deadline: 31 October 2025
- Reference Number: COR250806-1
- Job Type: Graduate Internship
Client Services Team
Client Services is the heart and soul of Coronation’s personal investments business. The team ensures that every interaction with clients, whether they are investors, advisers, or walk-in clients, reflects Coronation’s commitment to exceptional service. By resolving queries, offering product guidance, and maintaining accurate data, Client Services plays a key role in ensuring long-term client satisfaction and loyalty.
Key Responsibilities:
- Responding to client calls, emails, and walk-in queries.
- Handling inquiries related to unit trust, retirement, and life products.
- Providing clients and advisers with information about products and investments.
- Supporting clients using Coronation Online Services.
- Addressing complaints and resolving them within agreed timelines.
- Liaising with advisers, LISPs, and Third-Party Administrators.
- Maintaining accurate client and adviser records.
- Ensuring compliance with FICA, FAIS, and static client data.
- Logging service issues and escalating them when necessary.
- Meeting service level targets and using the workflow system to track queries.
Validations Team
The Validations team is responsible for safeguarding the integrity of client data and investment transactions. This team ensures compliance with financial sector regulations and reduces risk by making sure that client investments are processed accurately and on time.
Key Responsibilities:
- Validating transactions for retirement and unit trust products.
- Processing adviser applications and confirming licensing.
- Confirming selected transactions with clients via phone.
- Ensuring compliance with FICA, FAIS, and Regulation 28.
- Collaborating with internal teams to resolve complex issues.
- Ensuring that investments are processed accurately and promptly.
- Maintaining digital records of all client documents.
- Updating client and adviser data in the workflow system.
- Resolving validation and compliance-related queries.
Requirements
This internship is designed for graduates, so previous work experience is not required. The ideal candidate will possess the following attributes:
- Client-Centric Mindset: A genuine passion for delivering exceptional service and building long-lasting client relationships.
- Learning Agility: The ability to quickly absorb new information, adapt to changing environments, and solve problems.
- Integrity: A strong commitment to ethical practices and professionalism.
Qualifications and Skills:
- A completed bachelor’s degree in accounting, finance, business science, economics, law, investment management, or any related commerce field.
- Basic digital literacy is a benefit.
- Familiarity with MS Office tools is advantageous.
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How to Apply
If you are looking for a graduate opportunity that will help you grow professionally and make a real impact in the financial services industry, don’t miss this chance. Apply for the Client Excellence Graduate Internship 2026 and take the first step towards a rewarding career at Coronation.
The Client Excellence Graduate Internship 2026 at Coronation offers a remarkable opportunity for graduates to embark on a rewarding career in the financial services industry. With a strong focus on mentorship, training, and professional development, this program ensures that you’ll gain valuable hands-on experience in either Client Services or Validations.
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As part of a supportive and dynamic team, you will have the chance to make a meaningful impact and set yourself up for long-term success. If you are eager to learn, committed to providing exceptional service, and ready to grow your career, this is the perfect opportunity for you. Apply now and take the first step toward shaping your future in a global financial services leader.