Are you a recent matriculant or someone with a passion for customer service, administration, and the maritime industry? Here’s a chance to kickstart your professional journey with a respected company in Cape Town. Grindrod, through its Novamarine division (part of the Sturrock Grindrod Maritime Group), is offering Client Service Agent Internships in Cape Town.
Client Service Agent Internships Overview
- Position: Client Service Agent Internship
- Company: Grindrod (Novamarine, part of Sturrock Grindrod Maritime Group)
- Location: Cape Town, South Africa
- Closing Date for Applications: 06 October 2025
Duties and Responsibilities
As an intern in the Client Service Agent role, you’ll be helping across various departments. Your tasks will be both administrative and client-focused. Some of your responsibilities will include:
- Helping with quotations and creating invoices
- Responding to customer enquiries via phone, email, or in person
- Assisting in booking travel for technicians
- Collecting and organizing information for technical teams
- Communicating with the sales and technical departments to support daily operations
- Handling general office admin, record keeping, and filing important documents electronically
- Supporting audit preparation by helping with required documentation
- Capturing data accurately
- Keeping manufacturer certifications up to date and properly stored
You will get hands-on experience in how a business operates, especially in customer service and technical coordination.
Requirements
Education:
- Grade 12 / Matric (minimum)
Skills:
- Strong communication skills (both written and oral)
- Fully PC literate with a sound understanding of Microsoft Office tools
Personal Qualities:
- Creative and enthusiastic
- Well-organized with attention to detail
- Able to interact effectively with both clients and employees
Experience:
- Client-facing experience is advantageous (e.g., customer service or retail experience)
Additional:
- Further business studies would be advantageous
Why This Internship is a Good Opportunity
This internship gives you a real chance to learn how a company like Grindrod runs its client services. You’ll work with professionals in the field, handle important tasks, and grow your confidence in the workplace.
Here are just a few benefits:
- You’ll gain practical work experience
- You’ll improve your communication and office skills
- You’ll get exposure to the maritime and logistics industries
- You’ll learn how to manage tasks and deadlines
- You’ll build your confidence and possibly secure future job opportunities
Even if you don’t stay with Grindrod after the internship, this experience will strengthen your CV and show other employers that you’re serious about your career.
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How to Apply
If you’re interested in the internship, follow these simple steps:
- Update your CV. Make sure it is clear and lists your skills, school achievements, and any experience (even volunteering or school projects).
- Write a short cover letter explaining why you’re interested in the internship and what you hope to learn.
- Send your CV by email to the HR Department at:
recruitment@sturrockgrindrod.com - Use the subject line: Client Service Agent – Internship
- Make sure you send your email before 6 October 2025
Take time to check your email for any spelling errors or mistakes before sending. A well-written application shows that you are professional and serious about the opportunity.
Tips for a Great Application
- Keep your CV short and to the point.
- Highlight any customer service or admin experience you have, even if it’s from school or volunteering.
- Mention your ability to use a computer, especially Microsoft Office.
- Be honest — don’t add things you haven’t done.
- Show your enthusiasm. Companies like to hire people who are eager to learn.
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The Grindrod Client Service Agent Internship is a perfect stepping stone into the world of work. Whether you want to grow in the maritime industry or just want solid office and client service experience, this internship will set you on the right path.
You don’t need a university degree or years of experience — just the right attitude, a willingness to learn, and a passion for working with people.