Dis-Chem Pharmacies is on the lookout for a dynamic and dedicated Cosmetic Frontshop Assistant to join their team at the Magalieshill store in Brits, North West. This exciting permanent, full-time position is a great opportunity for individuals looking to advance their career in retail, especially within the cosmetics industry. If you have a passion for beauty products, customer service, and retail operations, this could be the perfect role for you.
Cosmetic Frontshop Assistant Job Overview
- Position: Cosmetic Frontshop Assistant
- Location: Magalieshill Store, Brits, North West
- Employment Type: Permanent
- Division: JB Division
- Posted: 07 August 2025
- Closing Date: 14 August 2025
- Minimum Experience: Entry Level (0-6 months retail experience, 1 year in cosmetics preferred)
- Company Industry: Retail
- Job Function: Other
- Salary: Market-related
- Benefits: Medical aid, provident fund, staff account
Key Responsibilities
Your role as a Cosmetic Frontshop Assistant will involve a wide range of duties aimed at maintaining excellent customer service standards and effective merchandising within the store. Some of the main responsibilities include:
- Product Merchandising & Stock Management: You will be tasked with ensuring that all cosmetic products are readily available, neatly arranged, and properly displayed on the shelves. This includes monitoring stock levels, ensuring items are correctly priced, and adhering to merchandising standards. Your attention to detail will be key in ensuring products are replenished promptly and displayed attractively to encourage sales.
- Customer Service Excellence: As the face of the store’s cosmetic department, you will interact directly with customers. Providing knowledgeable advice and offering guidance on cosmetics products is an essential part of your role. You will need to create a friendly and welcoming environment for customers, addressing any inquiries and helping them find the products that best suit their needs.
- Transaction Handling: Your responsibilities will include handling various forms of payment, such as cash, credit cards, and vouchers. You will ensure all transactions are processed accurately and in accordance with Dis-Chem’s payment procedures. Maintaining a high standard of accuracy and attention to detail is critical in this part of your role.
- Stock Control & Expiry Management: A vital part of your day-to-day activities will be checking product expiry dates and managing stock to prevent any expired products from being sold. You will also be responsible for restocking merchandise when necessary, ensuring that the store’s cosmetic range is always well-stocked and available for customers.
- Customer Queries and Returns: You will handle customer queries about out-of-stock items and process returns and exchanges according to store policy. Your ability to resolve customer concerns and maintain a professional attitude at all times will be crucial in ensuring customer satisfaction.
- Adherence to Company Policies: You will be required to adhere to Dis-Chem’s security procedures, operational policies, and health and safety guidelines. This includes verifying payments, securing cash in the drop safe, and following store security protocols.
Essential Requirements
Dis-Chem Pharmacies is seeking a Cosmetic Frontshop Assistant with the following qualifications and experience:
- Grade 12 / Matric qualification.
- A minimum of 0-6 months of retail experience, with at least 1 year of experience in a cosmetics retail environment.
- Computer literacy, including proficiency in MS Office.
- Certification in retail or a related field would be an added advantage.
Desirable Skills & Competencies
The ideal candidate will have excellent customer service skills and the ability to thrive in a fast-paced retail environment. Additional competencies include:
- Attention to detail and a strong understanding of merchandising standards.
- Knowledge of the FMCG industry, with an understanding of planograms, category management, and product promotions.
- Strong problem-solving skills and the ability to handle difficult situations with professionalism and emotional intelligence.
- Excellent time management skills and the ability to manage multiple tasks effectively.
- The ability to speak, read, and write in English fluently.
Advantageous Skills
- The ability to speak an additional language would be beneficial in serving a wider range of customers.
Conditions of Employment
- You must be willing and able to work retail hours, including weekends and public holidays.
- Reliable transport or the ability to reside in close proximity to the store is required.
- The applicant must be a South African citizen and have a clear credit and criminal record.
Remuneration and Benefits
Dis-Chem Pharmacies offers a competitive, market-related salary for the Cosmetic Frontshop Assistant role, along with the following benefits:
- Medical aid.
- Provident fund.
- Staff account for employee purchases.
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How to Apply
Dis-Chem Pharmacies is an equal opportunity employer, and they actively encourage applications from individuals with disabilities. If you meet the above requirements and are eager to be part of a reputable company that values growth, development, and diversity, we encourage you to apply.
Please note that only successful applicants will be contacted. If you haven’t heard from Dis-Chem within two weeks of the closing date, please consider your application unsuccessful.
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The Cosmetic Frontshop Assistant position at Dis-Chem Pharmacies in Magalieshill, Brits presents an excellent opportunity for individuals with a passion for cosmetics and retail. This role allows you to contribute to a well-established brand, offering customers expert advice and ensuring that the store maintains high merchandising standards.