Empact Group, a renowned leader in the food solutions industry, is offering a fantastic career opportunity for an energetic and passionate individual to join their team as a Food Service Assistant. Situated in the beautiful town of Stellenbosch, Western Cape, this role is perfect for those looking to gain experience and grow in the food and hospitality sector.
If you’re eager to be a part of a dynamic team and are committed to delivering excellent service, this could be the perfect opportunity for you.
About Empact Group
Empact Group is a leading provider of food service solutions, known for its excellence in food production and service delivery. With a strong presence in the food and beverage industry, Empact Group focuses on providing innovative and efficient food solutions that cater to a wide range of clients. Whether serving students, hospital patients, or large corporate offices, Empact Group places a strong emphasis on safety, quality, and customer satisfaction.
Job Title: Food Service Assistant
As a Food Service Assistant at Empact Group, you will play a crucial role in the overall food service operations, ensuring the smooth and efficient running of daily tasks. This position is ideal for someone who enjoys working in a fast-paced environment and is dedicated to maintaining high standards of food quality and safety.
Key Responsibilities
The Food Service Assistant will be responsible for a variety of tasks, both in food production and front-of-house services. These include:
- Food Production Tasks: Assisting in the preparation and handling of food, ensuring that all food safety and health regulations are strictly adhered to.
- Customer Service: Providing excellent customer service at all times, making sure that customers receive a warm welcome and prompt assistance.
- General Support: Supporting both the front and back of house operations to ensure the kitchen and service areas remain clean and organized.
- Health and Safety: Taking responsibility for maintaining a clean and hygienic work environment, ensuring that all health and safety protocols are followed.
- Food Safety Regulations: Ensuring that all food products are handled, stored, and prepared in accordance with food safety laws.
Skills and Knowledge Requirements
While prior experience in the hospitality or food service industry is an advantage, Empact Group is looking for candidates who are eager to learn and grow within the company. Here’s a breakdown of the skills and knowledge required for the role:
- Basic Food Preparation Knowledge: An understanding of food preparation, even at a basic level, will be beneficial in performing your duties effectively.
- Communication Skills: Excellent verbal and written communication skills are essential for interacting with both customers and team members.
- Hygiene and Personal Appearance: A high level of hygiene and a professional appearance are important when representing Empact Group.
- Passion for Customer Service: A commitment to delivering world-class service and ensuring that every customer interaction is positive.
- Team Player: The ability to work effectively as part of a team, both front and back of house, is essential.
Educational and Experience Requirements
Candidates applying for the Food Service Assistant position should meet the following educational and experience criteria:
- Matric (Grade 12): This is a non-negotiable requirement for this role.
- Hospitality Experience: Previous work experience in the hospitality industry is essential, as it demonstrates an understanding of the fast-paced and customer-focused nature of the job.
- Customer Service Experience: While not mandatory, previous experience in customer service will be beneficial, especially for front-of-house duties.
- Qualification in Food and Beverage or Culinary Arts: Although not mandatory, any related qualification will be an advantage and will help the candidate perform more effectively in the role.
Why Choose Empact Group?
Empact Group offers its employees a supportive and dynamic work environment with opportunities for growth and development. As a Food Service Assistant, you will be a part of a team that values customer satisfaction and high-quality service. Additionally, the company places a strong emphasis on training and personal development, ensuring that each team member has the opportunity to build their skills and advance in their careers.
Work Schedule and Contract
The Food Service Assistant position at Empact Group is a contract position with a clear start and end date. The job posting specifies that applications are open until 16 July 2025, giving interested candidates a short window to apply. Therefore, applicants are encouraged to apply as soon as possible to be considered for the position.
How to Apply
To apply for the position of Food Service Assistant, candidates must submit their CV and any supporting documents to Empact Group before the closing date. Those who meet the necessary criteria will be contacted for further steps in the recruitment process.
The role of Food Service Assistant at Empact Group in Stellenbosch offers a fantastic opportunity for individuals passionate about food service and customer care. Whether you’re looking to start your career in hospitality or build on your existing experience, this position offers excellent growth potential.
With a clear focus on safety, customer service, and quality, Empact Group provides a work environment that values each employee’s contributions and supports their professional development. If you meet the qualifications and are excited about contributing to a world-class food service operation, this is your chance to become a valued member of Empact Group’s team.
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