The Baxter Theatre Centre in Cape Town has announced an opportunity for fifteen (15) enthusiastic individuals to join its Front of House department as ushers. The positions are offered on an ad-hoc basis and will commence on 10 November 2025. Successful candidates will play a vital role in supporting the Front of House team, ensuring a welcoming experience for patrons while maintaining public safety.
Requirements
Applicants must meet the following criteria:
- A Grade 12 certificate.
- A friendly and approachable manner, with strong interpersonal and communication skills (verbal and written).
- Fluency in English and at least one other official language.
- Ability to work well under pressure, both as part of a team and independently.
- Alertness and the ability to respond quickly in an emergency.
- A strong sense of customer service.
- Flexibility to work within Baxter Theatre’s operational hours.
Advantageous Skills
- Previous experience in the hospitality industry or a theatre environment.
Duties and Responsibilities
Ushers at the Baxter Theatre Centre will contribute to smooth and safe operations by:
- Scanning admission tickets.
- Ensuring patrons are seated promptly and in the correct venue.
- Assisting patrons with directions to their seats.
- Guiding patrons to facilities such as restrooms, bars, and restaurants.
- Supporting patrons with special needs when required.
- Handling disputes or addressing concerns raised by patrons.
- Guiding audiences to exits or entrances during performances.
The hourly rate for this role is R50,91.
Application Process
Interested candidates should email the following documents as a single PDF file to Mr Jerome Fish at jerome.fish@uct.ac.za:
- Completed UCT Application Form (available at UCT HR Forms)
- Cover letter
- Curriculum Vitae (CV)
Applications may also be posted to the Front of House Management Team, Baxter Theatre Centre, Main Road, Rondebosch, 7701. Applicants must include the job title and reference number E25936 in the subject line.
Only complete applications will be considered, and shortlisted candidates may undergo a competency test.
- Closing date: 17 October 2025
For more information:
- Telephone: 021 685 7880 / 021 680 3967
- Website: www.baxter.co.za
Employment Equity
The University of Cape Town (UCT) is committed to employment equity, diversity, and redress. Preference will be given to candidates from under-represented designated groups in line with the university’s Employment Equity Policy, which is available here.
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Working as a Front of House Usher at the Baxter Theatre Centre offers an entry into the vibrant performing arts sector. It provides valuable experience in hospitality and customer service, while allowing individuals to contribute to one of South Africa’s most respected cultural institutions.