If you have a passion for technology and enjoy supporting others in a dynamic educational environment, this ICT Support vacancy at Varsity College could be your next career move. The position is based at IIE Vega Johannesburg Campus, part of the ADvTECH Group’s Emeris Division, which unites IIE Varsity College, IIE MSA, IIE Vega, and the IIE School of Hospitality & Service Management under one umbrella.
ICT Support Job Overview
- Location: Randburg, Gauteng
- Company: ADvTECH (Emeris Division)
- Posted: 29 October 2025
- Closing Date: 05 November 2025
- Position Type: Permanent
About the Employer – Emeris and ADvTECH
Emeris brings together resources and expertise from multiple education brands within the ADvTECH Group, ensuring consistency and excellence in teaching, learning, and technology-driven support. With campuses across South Africa, ADvTECH is known for its innovative approach to higher education and commitment to developing both students and staff.
Key Responsibilities
As an ICT Support Officer, you’ll play a vital role in keeping the campus technology running smoothly. Your daily tasks will include a mix of technical, administrative, and support duties.
1. Desktop and User Support
- Provide first-line IT support to staff, students, and lecturers.
- Log and track technical support requests using the service desk system.
- Prioritise and resolve routine incidents and escalate complex issues to the Senior ICT Support team.
- Assist with troubleshooting hardware, software, and network problems.
2. Hardware and Software Setup
- Install and configure desktop and laptop computers with authorised software.
- Set up peripheral devices such as monitors, printers, and disk drives.
- Support technology use in classrooms, labs, and event venues.
- Conduct regular testing of ICT and audio-visual equipment to ensure smooth operation.
3. Administrative and Maintenance Duties
- Manage the ICT asset register and maintain the equipment tracker.
- Liaise with service providers for equipment maintenance and procurement.
- Keep the server and storeroom neat, organised, and compliant with safety standards.
- Train staff on basic hardware and software usage.
- Ensure compliance with POPIA (Protection of Personal Information Act) requirements.
Skills and Competencies
To succeed in this role, you’ll need both technical and interpersonal strengths. The ideal candidate should have:
- Strong communication and interpersonal skills.
- Excellent problem-solving and troubleshooting abilities.
- Solid time management and organisational skills.
- The ability to remain calm and effective under pressure.
- Initiative and a proactive approach to IT support.
Minimum Requirements
Education:
- A Higher Certificate or Occupational Certificate (NQF Level 5) in A+/N+ is required.
- An Advanced Certificate or Diploma (NQF Level 6) in CCNA1, MCSE, or MCTIP will be advantageous.
Experience:
- At least 1 year of relevant ICT experience.
Additional Requirements:
- A valid driver’s licence (especially if public transport access is limited).
- Willingness to work shifts and attend events such as Open Days and Career Days.
Salary and Benefits
This role offers a competitive salary based on experience, along with several attractive benefits, including:
- LinkedIn Learning access for professional development.
- Staff and family discounts on education programmes within the ADvTECH brand family.
- Incentive bonuses tied to performance.
- Provident fund contributions, including death and funeral cover.
- Birthday vouchers and generous annual leave.
This package highlights ADvTECH’s commitment to supporting the growth, well-being, and happiness of its employees.
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How to Apply
Closing Date: 05 November 2025
Due to the high volume of applications received, only shortlisted candidates will be contacted for interviews.
If you experience technical issues while applying, you can reach out for assistance via:
👉 https://hire.simplify.hr/ContactUs
Note: Emeris is an Equal Opportunity Employer. Preference may be given to candidates from previously underrepresented groups in line with the South African Employment Equity Act.
This position is ideal for someone eager to grow their IT career within a professional education setting. You’ll gain hands-on experience with both hardware and software systems while contributing to a learning environment that empowers South Africa’s next generation of innovators and leaders.