Are you someone who thrives in a fast-paced sales environment, enjoys engaging with clients, and is driven to meet and exceed targets? If so, we have an exciting opportunity for you! Fidelity Services Group, a leader in the security and investigations sector, is currently looking for a passionate Sales Representative to join their team in Cape Town, Western Cape.
Sales Representative Job Overview
- Position: Sales Representative
- Company: Fidelity Services Group
- Division: Fidelity ADT
- Business Unit: FADT – Western Cape
- Location: Cape Town, Western Cape
- Job Type: Permanent
- Posted on: 30 July 2025
- Closing Date: 08 August 2025
- Minimum Experience: Entry Level
- Job Function: Sales
Key Responsibilities
As a Sales Representative at Fidelity Services Group, your role will be pivotal in expanding the company’s client base and providing essential security solutions to a variety of customers. Some of your core responsibilities include:
- Sales of Armed Monitoring and Response Agreements: You’ll be sourcing and selling these services, offering vital security solutions to ensure customers feel safe and secure.
- Promoting Alarm System Upgrades: You’ll drive the sales of advanced security technologies, including alarm system upgrades, CCTV systems, and electric fences, meeting the evolving security needs of your clients.
- Exceeding Sales Targets: Through your dedication and proactive sales approach, you will aim to exceed monthly sales targets, contributing to the company’s overall growth and success.
- Lead Generation: Your role involves both sourcing your own leads and working with leads provided internally, ensuring a consistent flow of business opportunities.
- Customer Relationship Management: Cultivating strong relationships with customers, estate agents, builders, architects, and other stakeholders will be key to your success in driving business growth.
Qualifications and Experience Required
Fidelity Services Group is looking for candidates who bring a combination of technical knowledge, sales experience, and a passion for security technology. To apply, you must meet the following requirements:
- PSIRA Certification
- Valid Driver’s License
- Own Vehicle
- Matric or Equivalent Qualification
- Sales Experience: Previous sales experience with a proven track record of achieving and exceeding targets is highly preferred, especially in capital goods sales.
- Technical Knowledge: Familiarity with intruder detection equipment like IDS, DSC, AJAX, or other alarm systems is advantageous but not essential.
Personal Attributes and Skills
To be successful in this position, the ideal candidate will possess the following qualities:
- Self-Motivated and Driven: You must be enthusiastic and eager to take on challenges in a dynamic sales environment.
- Exceptional Selling Skills: You will need strong negotiation, communication, and presentation abilities to engage with customers effectively.
- Organizational Skills: The ability to manage time efficiently and stay organized is essential to meet deadlines and sales goals.
- Technical Acumen: A passion for electronics and technical equipment, as well as a willingness to learn about new technologies, is highly desirable.
- Resilience: Being adaptable and having the ability to overcome challenges will help you succeed in this fast-paced role.
Performance Standards and Competencies
As a Sales Representative at Fidelity Services Group, you will be expected to:
- Achieve Sales Targets: Meet and exceed sales targets, driving the acquisition of new clients while maintaining strong relationships with existing customers.
- Client Follow-Up: Ensure timely follow-up on leads and quotes to maximize conversion rates.
- Reporting and Administration: Provide daily, weekly, and monthly reports to track progress and ensure that sales targets are met. Attention to detail in administrative tasks is key to staying organized and effective.
- Problem Solving and Customer-Focused Approach: Demonstrating perseverance, problem-solving skills, and a customer-focused mindset will be crucial in addressing diverse client needs.
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How to Apply
If you meet the qualifications and are excited about the prospect of joining a leading security company, we encourage you to apply for this Sales Representative position. Applications close on 08 August 2025, so make sure to submit your application before then. Please note, if you do not hear back within 10 working days from the closing date, kindly consider your application unsuccessful.
We look forward to seeing how you can contribute to Fidelity Services Group’s continued success!
The Sales Representative Vacancy at Fidelity Services Group offers an exciting opportunity for individuals eager to start or advance their careers in the sales and security solutions sector. With a dynamic and supportive work environment, this role provides the perfect platform for motivated individuals to showcase their sales skills, engage with cutting-edge technology, and contribute to the growth and success of a leading company in the security industry.
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