Sasria has opened applications for four Claims Learnership positions within the Insurance Operations division, Department of Claims. This is a 12-month learnership programme based in Sandton, Gauteng.
The Claims Learnership is designed to provide structured exposure to claims administration and processing within a governed insurance framework. Learners will support the handling and processing of claims within delegated authority while ensuring compliance with short-term insurance regulations.
This opportunity is offered as a learnership contract and does not require prior work experience. The programme focuses on claims administration, customer service, and cost containment within policy guidelines.
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Who Can Apply
This Claims Learnership is open to applicants who meet the minimum educational requirements specified in the advertisement.
Candidates must have completed Matric and be able to perform administrative and analytical tasks within a structured insurance environment. Preference will be given to people with disabilities in line with Employment Equity objectives.
Internal candidates may be considered first in accordance with company policy.
Minimum Requirements
- Matric
- No prior work experience required
Scope Of Duties
The Claims Learnership will involve structured exposure to claims administration and claims processing within delegated authority.
Under administration and claims processing, learners will register new claims and load payments on the system while ensuring proper authorisation. The role includes examining and validating new claims and reviewing supporting documentation to confirm policy compliance. Learners will assess liability, adjust claims where required, and ensure documentation supporting the quantum of the claim is accurate.
The role requires maintaining document diaries on the IMS system, updating reserves in line with reserving policy, and following up on outstanding proof of quantum. Learners will apply judgment when analysing claims exposure and determining the appropriate course of action within delegated authority. Complex or contentious claims must be escalated to the Supervisor.
The position includes updating system notes to reflect the current status of claims, informing underwriting of any gaps in cover or omitted documents, and ensuring compliance with regulatory requirements. Learners will also handle customer enquiries in accordance with policy standards.
Under agency and broker liaison functions, learners will negotiate claim settlements where applicable and liaise regularly with agent companies and brokers regarding claim progress. Communication with relevant stakeholders forms part of the responsibility.
The role may also require the performance of ad hoc tasks as assigned by the Line Manager.
Documents Required
- Updated Curriculum Vitae
- Certified copy of Matric certificate
- Certified copy of Identity Document
- Any additional documents requested during the recruitment process
How To Apply
Applications must be submitted through the official Sasria recruitment platform as referenced in the advertisement.
Applicants should locate the Claims Learnership X4 (12 Months) vacancy using reference number SAS260211-2 and complete the online application process.
Only shortlisted candidates will be contacted. Internal candidates may be considered first in accordance with the Employment Equity policy.
Frequently asked questions
How many learnership positions are available?
There are four Claims Learnership positions available.
Is prior work experience required?
No. The advertisement states that no prior experience is required.
Where is the learnership based?
The programme is based in Sandton, Gauteng.
Is this a permanent position?
No. This is a 12-month learnership contract.
What is the closing date for applications?
The closing date for this learnership is 24 February 2026.
Final Thoughts
This Claims Learnership opportunity is suitable for Matric-qualified applicants seeking structured exposure within a regulated insurance claims environment.
Applicants should ensure that they meet the minimum qualification requirements and complete the online application process before the closing date to be considered.
