The Telecom Operator Job at the Department of Basic Education offers a salary of R237,453 per year. The position is based in Pretoria.
The vacancy is available within the Department’s Finance and Administration Branch. It falls under the Chief Directorate: Finance Management Service and Directorate: Supply Chain Management.
The post is advertised as POST 34/06: Telecom Operator, with reference number DBE/72/2026.
Applications close on 5 October 2026.
Telecom Operator Job 2026: Vacancy Details
Applicants interested in this government position should review the vacancy information before applying.
Key details include:
- Employer: Department of Basic Education
- Position: Telecom Operator
- Reference number: DBE/72/2026
- Post number: 34/06
- Salary: R237,453 per annum
- Salary level: Level 05
- Location: Pretoria
- Branch: Finance and Administration
- Chief Directorate: Finance Management Service
- Directorate: Supply Chain Management
- Closing date: 5 October 2026
The Public Service Vacancy Circular provides information about vacant posts across government departments. Applications must follow the requirements stated in each advertisement.
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Requirements for the Department of Basic Education Telecom Operator Job
The Department has specified several requirements for applicants.
Candidates must have a Senior Certificate or equivalent qualification.
Applicants should also demonstrate relevant communication and administrative skills.
The listed requirements include:
- Senior Certificate or equivalent
- Good written and verbal communication skills
- Computer literacy
- Knowledge of MS Office
- Good interpersonal skills
- Good public relations skills
- Ability to work under pressure
- Problem-solving skills
- Customer service skills
- Document management skills
The position requires regular interaction with staff and members of the public. Therefore, effective communication is important.
Computer literacy is also required for the role. Applicants should be comfortable using standard office applications.
Candidates should also understand the importance of accurate information management. The role involves maintaining telephone records and handling messages.
Duties and Responsibilities
The successful candidate will provide telephone and communication support within the Department.
The role focuses mainly on managing incoming calls and assisting callers.
Answering and Directing Telephone Calls
The successful candidate will answer incoming telephone calls.
Calls must then be directed to the relevant section or directorate.
The employee will also provide information about services offered by the Department.
This requires accurate knowledge of departmental services and internal contacts.
Maintaining Telephone Records
The Telecom Operator will scan incoming calls and maintain relevant records.
The employee will also provide the internal telephone directory when staff members require it.
Accurate records can help staff access the correct information quickly.
Providing Secretarial Support
The position also includes basic secretarial responsibilities.
The successful candidate may assist sections when officials are unavailable.
This includes taking and conveying messages to relevant officials.
The employee must therefore record messages accurately and communicate them promptly.
Assisting Members of the Public
The successful candidate will provide contact details for Provincial and District Offices.
This service will assist members of the public who need to contact different offices.
The employee must provide clear and accurate information.
Managing the Switchboard
The successful candidate must ensure that the switchboard remains manned.
The employee will also be expected to provide an effective telephone service.
This requires reliability, professionalism and good customer service.
How to Apply for the Telecom Operator Job
Applicants must use the most recently approved Z83 Application for Employment Form.
The Department states that applications using the old Z83 form will result in disqualification.
The Department of Public Service and Administration also confirms that the current Z83 form is used for public-service applications.
Applicants must complete the Z83 fully and sign page two.
The position and reference number must also be clearly indicated on the application.
For this vacancy, applicants should state:
Telecom Operator, Reference DBE/72/2026
Applicants are not required to submit copies of qualifications with the initial application.
Instead, applicants must submit the completed Z83 and a detailed CV.
Certified copies of qualifications and other documents will be requested from shortlisted candidates.
Where to Submit the Application
Applications can be submitted through several channels listed in the vacancy.
Applicants can send their applications by post to:
Private Bag X895
Pretoria
0001
Applications can also be hand-delivered to:
Department of Basic Education
222 Struben Street
Pretoria
The advert also provides email submission options:
Applicants should carefully check their documents before submission.
Telecom Operator Job Closing Date
The closing date for the Department of Basic Education vacancy is:
5 October 2026
Applicants should submit their applications before the closing date.
Late applications may not be considered.
Candidates should also ensure that their Z83 forms are completed correctly. An incomplete application can affect consideration during the recruitment process.
What Happens After Applying?
Shortlisted applicants will be contacted for the next stage of recruitment.
The Department states that shortlisted candidates may need to provide certified copies of qualifications and other relevant documents.
Successful candidates will also undergo personnel suitability checks.
These checks may include:
- Criminal record checks
- Citizenship verification
- Financial and asset record checks
- Qualification verification
- Employment verification
- Social media profile checks
Appointment is subject to positive results from the required security clearance process.
The Department also requires relevant conflict-of-interest declarations from applicants.
Successful candidates may also need to disclose financial interests annually where applicable.
Frequently Asked Questions
What qualification is required?
Applicants must have a Senior Certificate or equivalent qualification.
What reference number should applicants use?
Applicants should apply for Telecom Operator, Reference DBE/72/2026.
Where can applicants get more information?
Applicants can visit the Department of Basic Education’s official website for departmental information and vacancy updates.
