The Administrative Assistant Vacancies at the Road Accident Fund present an exciting opportunity for individuals looking to start or grow their careers in a respected public institution. The Road Accident Fund (RAF) continues to play a crucial role in ensuring that victims of road accidents receive fair and timely compensation, while promoting road safety across South Africa. These newly announced vacancies in the Claims Division are designed for professionals who value accuracy, service excellence, and administrative efficiency.
Administrative Assistant Job Overview
- Position: Administrative Assistant: Verification and Validation (X5)
- Division: Claims
- Reference Number: 6264
- Location: Durban, KwaZulu-Natal, South Africa
- Employment Type: Fixed Term Contract (18 Months)
- Target Group: General Public (Not EE-targeted)
- T.A.S.K. Grade: 06
- Annual Salary: R244,732.00
- Closing Date: 29 October 2025
Purpose of the Role
The primary purpose of the Administrative Assistant: Verification and Validation position is to ensure that every claim processed by the RAF is valid and legitimate. This role forms the backbone of the organisation’s claims process, safeguarding the integrity of the fund and ensuring that only genuine cases are compensated.
Administrative Assistants in this division play an essential part in maintaining the RAF’s efficiency and transparency, directly impacting how quickly and fairly claimants receive their due support.
Key Responsibilities
The successful candidates will be responsible for a variety of administrative and operational duties, including:
- Managing the movement of files and correspondence within the department.
- Performing verification and validation of claims to confirm accuracy and authenticity.
- Maintaining organised records and documentation to support smooth workflow.
- Building and managing stakeholder relationships to enhance service delivery.
- Conducting interrogations and assessments of claim details where necessary.
- Performing general office administration and supporting departmental processes.
Each of these responsibilities contributes directly to the RAF’s mission to provide fair and reliable services to South African road users.
Minimum Qualifications and Experience
To qualify for these Administrative Assistant Vacancies at the Road Accident Fund, applicants must meet the following requirements:
- A Grade 12 / NQF Level 4 qualification.
- At least one year of relevant experience working in an office environment.
While experience in claims processing or a legal-administrative setting will be an advantage, it is not a strict requirement. The role provides an excellent foundation for those seeking to build a long-term administrative career in the public sector.
Core Competencies
The RAF is looking for candidates who demonstrate both professional and interpersonal strengths.
Behavioural Competencies:
- Personal Mastery
- Emotional Wisdom
- Ethics and Governance
- Customer Orientation and Focus
Technical Competencies:
- Computer Literacy
- Strong Written and Verbal Communication
- Customer Service Orientation
- Professional Conduct and Integrity
- Negotiation and Listening Skills
- Good Organisational and Time-Management Abilities
- Analytical Thinking and Problem-Solving Skills
These attributes align with the RAF’s commitment to maintaining high standards of accountability and customer care.
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How to Apply
The Road Accident Fund is an equal opportunity employer committed to the principles of Employment Equity, with preference given to People with Disabilities. All prospective employees will undergo security vetting as part of the recruitment process.
Applicants with foreign qualifications must have their credentials evaluated by the South African Qualifications Authority (SAQA) and provide proof of evaluation.
Candidates who do not receive feedback within six weeks after the closing date may consider their applications unsuccessful.
Joining the RAF means being part of an organisation that impacts millions of lives through its dedication to fairness, rehabilitation, and road safety. As an Administrative Assistant, you will play a direct role in ensuring that road accident victims receive timely and accurate compensation, contributing to a safer and more compassionate South Africa.