Fidelity Services Group is seeking dedicated and vigilant Hotel Security Officers (Grade A–C) to join its operations team in Cape Town, Western Cape. This permanent position offers an opportunity to work in the hospitality industry, ensuring the safety and security of guests, staff, and hotel property.
Hotel Security Officer Details
- Position: Hotel Security Officer (Grade A–C)
- Location: Cape Town, Western Cape
- Company: Fidelity Services Group
- Industry: Hospitality
- Department: Security
- Job Type: Permanent
- Closing Date: 31 December 2025
About the Role
The Hotel Security Officer plays a vital role in maintaining a safe and secure environment within the hotel. The position involves patrolling the premises, monitoring surveillance systems, and responding swiftly to emergencies. Officers are expected to uphold hotel policies while providing professional and courteous assistance to guests and employees.
Key Responsibilities
- Patrol the hotel premises to deter and detect suspicious activity
- Monitor CCTV and alarm systems for potential threats
- Respond promptly to emergencies, including medical, fire, or security incidents
- Report safety hazards, breaches, or suspicious behaviour to management
- Enforce hotel security and access control procedures
- Assist guests and staff with safety-related inquiries
- Conduct routine inspections to ensure compliance with safety standards
- Collaborate with law enforcement and emergency services when necessary
Qualifications and Requirements
- Grade 12 certificate (Matric)
- PSIRA registration (Grades A–C)
- Previous experience in hotel or hospitality security
- Excellent communication and interpersonal skills
- Ability to work effectively both independently and in a team
- Familiarity with emergency response procedures
- Physically fit and capable of long periods of walking or standing
- Willingness to work flexible hours, including nights, weekends, and public holidays
Physical Demands
Applicants must be physically capable of standing, walking, and climbing stairs for extended periods, as the role involves frequent movement and active patrolling of the hotel property.
How to Apply
Interested candidates who meet the above requirements are encouraged to submit their application before 31 December 2025. For more details and application submissions, visit Fidelity Services Group Careers or contact their HR department for recruitment information.
Working as a Hotel Security Officer at Fidelity Services Group offers a chance to be part of South Africa’s most trusted security company while ensuring the safety and comfort of hotel guests in Cape Town’s vibrant hospitality sector. This role is ideal for PSIRA-registered professionals who value discipline, integrity, and teamwork in a dynamic environment.
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