Dis-Chem Pharmacies Limited is currently recruiting for a Retail Store Assistant at its Gandhi Square store in Johannesburg, Gauteng. This permanent opportunity is ideal for candidates with retail experience who are passionate about customer service, store operations, and working in a fast-paced retail environment.
Job Overview
- Job Title: Retail Store Assistant
- Company: Dis-Chem Pharmacies Limited
- Location: Gandhi Square, City of Johannesburg Rural, Gauteng
- Industry: Retail
- Job Type: Permanent
- Division: Retail
- Functional Area: Customer Service
- Minimum Experience: Mid-Senior
- Closing Date: 14 January 2026
The successful candidate will assist with the overall management of the store, ensuring that all operational and administrative duties are carried out in line with Dis-Chem’s policies and procedures.
Key Responsibilities
As a Retail Store Assistant, your duties will include:
- Managing and reporting all customer compliments and complaints to store management
- Building and maintaining professional relationships with customers
- Handling customer stock queries and ensuring they are resolved efficiently
- Communicating effectively with customers and providing feedback where required
- Assisting customers with enquiries and referring them to relevant departments
- Adhering to customer turnover per hour targets as per company benchmarks
- Managing point-of-sale shorts and overs, including float control
- Processing refunds and return transactions accurately
- Ensuring returned goods and back shopping are handled correctly
- Verifying deliveries and invoices for accuracy
- Assisting the Receiving Manager with Distribution Centre claims
- Managing and controlling high-risk stock
- Preparing daily run reconciliations
- Ordering, preparing, and receiving branch change requirements
- Maintaining effective liaison between internal and external stakeholders
- Ensuring accurate document control (floats, petty cash, cash on hand)
Minimum Requirements
- Grade 12 / Matric certificate
- Basic computer skills (Word, Excel, Outlook)
- SAP experience
- Previous retail experience
Competencies and Skills
- Strong retail administration and operational knowledge
- Excellent customer service and interpersonal skills
- Ability to work effectively as part of a team
- Leadership and people management abilities
- Honest, trustworthy, and reliable
- Ability to work under pressure
- Deadline-driven with strong attention to detail
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Special Conditions of Employment
- Must be a South African citizen
- Clear criminal and credit record (MIE checks apply)
- Valid driver’s licence and/or reliable transport
Remuneration and Benefits
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Dis-Chem Pharmacies is an equal opportunity employer. Appointments will be made in line with the company’s Employment Equity Plan and Transformation Strategy. Dis-Chem actively encourages applications from People with Disabilities.
How to Apply
Interested candidates should apply through Dis-Chem Pharmacies’ official careers platform before 14 January 2026.
Important Notice
Only shortlisted candidates will be contacted. If you have not been contacted within two weeks after the closing date, please consider your application unsuccessful.