Security plays a vital role in South Africa’s retail industry, especially in high-traffic environments like pharmacies. At the forefront of retail protection in KwaZulu-Natal (KZN) are Dischem Security Guards, responsible for ensuring the safety of staff, customers, and assets across multiple store locations.
- The Role of Dischem Security Guards
- Key Responsibilities on the Ground
- Required Qualifications and Training
- Advantageous Experience
- Daily Duties in KZN Stores
- Career Opportunities and Remuneration
- PSIRA and Industry Compliance
- How to Apply for Security Guard Roles at Dischem
- Equal Opportunity Employment at Dischem
- FAQs About Dischem Security Guard Jobs
Dis-Chem Pharmacies, one of SA’s leading pharmaceutical retailers, has created strategic roles for security personnel to prevent theft, manage emergencies, and maintain secure environments. Here’s a comprehensive look at these positions and their importance.
The Role of Dischem Security Guards
Dischem Security Guards ensure the safety of customers, staff, and assets in KZN branches. They act as a visual deterrent and are trained to detect and respond to suspicious activity.
Their presence helps maintain order and uphold the law in line with the Private Security Industry Regulation Act (PSIRA).
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Key Responsibilities on the Ground
Security guards at Dis-Chem have a wide range of duties, including:
- Random patrols to monitor for suspicious activities
- Access control for both pedestrians and vehicles
- Surveillance via CCTV and alarm systems
- Investigating damage or unlawful entry
- Emergency response during crises like fires or armed robbery
These responsibilities ensure that Dischem KZN Stores remain safe for all.
Required Qualifications and Training
To qualify, candidates must meet these minimum requirements:
- Grade 12 (Matric)
- Grade C PSIRA accreditation
- At least 3 years’ retail security experience
- Strong knowledge of emergency protocols and Health & Safety
According to Thuli Mkhize, a senior security consultant based in Durban, “Retail security is becoming more complex. Candidates must have both the training and instincts to respond to evolving threats.”
Advantageous Experience
While basic compliance is required, Dis-Chem also favours applicants with:
- Prior experience in retail malls or warehouse settings
- Customer service skills
- A third language (besides English)
- A driver’s license with PDP for mobile patrol roles
This diverse skill set ensures that security guards can communicate effectively and respond rapidly.
Daily Duties in KZN Stores
Security guards at Dischem outlets in KwaZulu-Natal are expected to:
- Monitor store entrances and exits
- Conduct staff and vehicle searches
- Complete occurrence books and incident reports
- Enforce access control protocols
- Lock up and secure premises after hours
- Assist with evacuations and emergency drills
These tasks follow strict standard operating procedures (SOPs) laid out by Dis-Chem.
Career Opportunities and Remuneration
Dis-Chem offers competitive market-related salaries, along with access to:
- Provident fund (PSSPF)
- Kaelo healthcare benefits
- Training and upskilling opportunities
Dis-Chem’s inclusive hiring policy also ensures that people with disabilities are given fair consideration.
PSIRA and Industry Compliance
All guards must be registered with PSIRA, which regulates the private security sector. For more information about PSIRA compliance, visit PSIRA South Africa.
Being PSIRA-accredited ensures that guards operate within legal boundaries and are eligible for continued professional development.
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How to Apply for Security Guard Roles at Dischem
Interested in applying? Here’s what you need to know:
- Visit the Dischem Careers Page
- Upload your CV and relevant certifications (Matric & PSIRA)
- Ensure your contact details are updated
- Only shortlisted candidates will be contacted within two weeks
Equal Opportunity Employment at Dischem
Dis-Chem follows a strong Employment Equity and Transformation Strategy, aligned with national policies. It actively supports the hiring of people with disabilities and encourages diversity within its teams.
This approach strengthens internal culture and builds trust among communities in KZN.
FAQs About Dischem Security Guard Jobs
Is PSIRA accreditation mandatory?
Yes. You must have Grade C PSIRA accreditation to qualify.
What are typical shifts like?
Guards must be available for day, night, and weekend shifts, including holidays.
Do guards use weapons?
Dis-Chem does not arm its guards. However, they are trained in conflict resolution and crisis management.
The role of Dischem Security Guards in KZN is crucial to the overall safety and operational success of the pharmacy group. With a focus on professionalism, legal compliance, and proactive threat response, these guards form the backbone of Dis-Chem’s loss prevention and customer safety strategy.