Company: Clear Finance HQ
Website: https://clearfinancehq.com
Job Description
We are looking for a friendly, reliable, and detail-oriented Customer Support Representative to assist our customers through email and live chat. This is a no-calls role, focused on providing helpful, professional, and timely support.
Responsibilities
Respond to customer enquiries via email and live chat.
Assist customers with account-related questions and general support.
Troubleshoot basic issues and resolve customer concerns.
Maintain accurate records and escalate complex issues when necessary.
Provide a positive customer experience with every interaction.
Requirements
-Strong written English and communication skills.
-Good problem-solving and organisational abilities.
- Comfortable using computers and online tools.
-Previous customer support experience is an advantage.
Candidates who take the initiative to learn more about our company, our services, and our culture will stand out during the selection process.
What you need
- Power when the lights go out: at least inverter or battery
Skills: customer service, experience with Intercom but training is provided
Location: Online
Type: Contract
Length: 12 montha
Salary: R16 000 to R20 000 per month
Closes: 30 Nov 2026