Motus Service Advisor Job 2026: Matric, Closes 16 November

Applications are now open for the Motus Service Advisor Job at Renault Bryanston in Johannesburg. Motus Corporation is seeking an experienced candidate with Matric and 2–3 years’ relevant experience.

The successful candidate will support customers throughout the vehicle servicing process. The role involves customer communication, service updates, administrative duties and after-service follow-ups.

This is a permanent position within Motus Vehicles Distributors. Interested applicants must submit their applications before 16 November 2026.

Motus Service Advisor Job 2026: Vacancy Details

Applicants can review the vacancy information below before applying.

RELATED: Ampath Laboratory Support Clerk Job 2026: Closes 13 November

What Does the Service Advisor Position Involve?

The Service Advisor will act as an important link between customers and the vehicle service department.

The appointed candidate will manage customer interactions throughout the servicing process. They will also communicate with technicians and provide customers with regular updates.

The position requires strong administrative and customer service skills. Furthermore, the successful applicant must understand dealership procedures and customer satisfaction principles.

Minimum Requirements for the Motus Service Advisor Job

Motus has outlined specific qualifications and experience requirements for this vacancy.

Applicants must meet the following minimum criteria:

• A Matric certificate.
• Two to three years’ experience in a similar environment.
• Knowledge of dealership standards.
• An understanding of finance and accounts.
• Knowledge of variable margin concepts and applications.
• An understanding of Customer Satisfaction Index (CSI) principles.
• Knowledge of health and safety regulations.
• An understanding of relevant human resource procedures and legislation.
• Computer literacy, including Microsoft Office and email.

Any relevant additional qualification will be advantageous.

Candidates should also understand the regulatory requirements affecting automotive dealerships. These include the Financial Intelligence Centre Act (FICA), POPIA and Consumer Protection Act (CPA).

Key Responsibilities of the Service Advisor

The successful candidate will handle several customer service and administrative responsibilities.

1. Customer Service and Communication

Customer satisfaction will form a major part of this position.

The Service Advisor must:

• Welcome customers when they bring vehicles for servicing.
• Identify and record customer concerns.
• Notify technicians about reported vehicle problems.
• Provide customers with regular service updates.
• Communicate feedback about complaints and enquiries.
• Explain available products and services accurately.
• Follow up with customers after vehicle servicing.
• Maintain accurate customer database information.

The candidate must also monitor service turnaround times. They should resolve customer concerns quickly and maintain dealership service standards.

2. Administration and Compliance

The position also involves important administrative responsibilities.

These include:

• Processing invoices, refunds and payments accurately.
• Maintaining relevant customer and service documentation.
• Following company governance and compliance procedures.
• Safeguarding customer vehicles and other assets.
• Preparing documentation for loan and replacement vehicles.
• Recording and reporting relevant work activities.
• Escalating operational challenges when necessary.

The successful candidate must also comply with applicable legislation. This includes FICA, POPIA and the Consumer Protection Act.

3. Financial and Operational Responsibilities

The Service Advisor must complete administrative activities efficiently. This will help minimise unnecessary delays within the service department.

The candidate must also follow agreed performance targets and service level agreements. Accurate financial administration will remain an important part of the role.

4. Professional Development

Motus expects employees to maintain its organisational values and standards.

The appointed candidate must participate in learning initiatives. These activities will help improve work quality and strengthen professional skills.

Where Is the Motus Service Advisor Job Based?

The vacancy is based at Renault Bryanston in Johannesburg, Gauteng.

The position falls under Motus Vehicles Distributors. It offers permanent employment within the automotive industry.

Candidates interested in dealership operations and customer service may find this opportunity relevant to their experience.

How to Apply for the Motus Service Advisor Job 2026

Interested candidates can apply through the official Motus recruitment portal.

Follow these steps:

1. Visit the official Motus vacancy page.
2. Review the job description and minimum requirements.
3. Select the application option.
4. Complete the online application form.
5. Provide the requested personal and professional information.
6. Submit your application before the closing date.

Apply here: Motus Service Advisor Job Application

Applicants should ensure that their information is accurate and complete. They should also submit their applications before the recruitment portal closes.

ALSO SEE: SANBI Senior Administration Clerk Job 2026: R280,278/Year, 36-Month Contract

Frequently Asked Questions About the Motus Service Advisor Vacancy