If you’re looking to make a meaningful impact in the education and hospitality sectors, here’s your chance! Capsicum Culinary Studio in Durban, part of the prestigious ADvTECH Group, is searching for a motivated and skilled Career Centre Co-Ordinator to join their team. This is a permanent position based in Durban, KwaZulu-Natal, offering you the chance to engage with students, enhance their employability, and elevate their learning experiences.
Career Centre Co-Ordinator Job Overview
- Position: Career Centre Co-Ordinator
- Company: Capsicum Culinary Studio, a division of the ADvTECH Group
- Location: Durban Campus, KwaZulu-Natal
- Type: Permanent position
- Industry: Hospitality and Education
- Functional Area: Education and Student Engagement
- Division: Tertiary Education
- Business Unit: Capsicum Culinary Studio
About Capsicum Culinary Studio
Capsicum Culinary Studio is South Africa’s leading culinary school, offering world-class education and training to budding chefs and hospitality professionals. As a division of the ADvTECH Group, a leader in private education, the institution prides itself on creating industry-ready graduates and fostering innovative student-centered programs.
Career Centre Co-Ordinator Job Description
As a Career Centre Co-Ordinator, you will play a pivotal role in managing the Career Centre’s activities. Your focus will be on improving student engagement and employability while ensuring that the campus delivers a first-class customer experience. Your work will directly influence the satisfaction and career outcomes of Capsicum Culinary Studio’s students, helping them achieve their professional aspirations.
Key Responsibilities
1. Student Engagement
- Foster meaningful relationships with students to enhance their learning experiences.
- Serve as the primary point of contact for student concerns and feedback.
- Address complaints promptly and professionally.
- Provide timely updates and communication to students about their educational journey.
2. Student Experience
- Lead the onboarding and orientation processes for new students.
- Ensure seamless customer interactions and coordinate campus touchpoints to maintain high service standards.
3. Student Employability
- Facilitate workshops and training to prepare students for employment in the hospitality industry.
- Develop and maintain relationships with industry partners to create opportunities for internships, placements, and mentorships.
- Promote continuous skills development to align with industry trends and expectations.
Minimum Requirements
Education
- A certificate, diploma, or degree in Business Administration, Customer Relations, or a related field.
Experience
- At least 2 years of experience in customer success, customer service, recruitment, or a similar role.
- Experience in an educational setting is highly advantageous.
- A proven track record in managing customer engagement and success programs.
Skills
- Analytical and problem-solving capabilities.
- Advanced communication skills, both oral and written.
- Exceptional telephone etiquette.
- Strong organizational and time-management skills.
- A willingness to learn and adapt.
- Ability to thrive under pressure in a target-driven environment.
- A strong customer-focused approach.
Read more: How to Effectively Follow Up After a Job Interview: Best Practices
Why Join Capsicum Culinary Studio?
- Work in a dynamic environment that bridges education and the hospitality industry.
- Collaborate with a team dedicated to fostering student success.
- Opportunities to network with industry leaders and establish impactful partnerships.
- Be part of an organization recognized for its excellence and innovation in education.
Recommended for you: From Personal Details to References: Building a Professional CV in 7 Easy Steps
How to Apply
Interested in this exciting opportunity? Submit your application online before the closing date on 31 January 2025.
The Career Centre Co-Ordinator role at Capsicum Culinary Studio in Durban is a unique opportunity to make a tangible impact on the lives of aspiring culinary professionals. By fostering meaningful student engagement, facilitating employability programs, and building strong industry connections, you’ll play a vital role in shaping the future of hospitality education.
If you’re passionate about education, possess excellent customer service skills, and have a drive to help others succeed, this is your chance to shine in a dynamic and rewarding environment. Don’t miss the opportunity to join a leading institution committed to excellence and innovation.