The latest Call Centre Agent vacancy at Dis-Chem Life is now open in Sandton, Gauteng. This permanent position suits candidates with sales experience and strong communication skills.
- About the Dis-Chem Life Call Centre Agent Role
- Call Centre Agent Duties at Dis-Chem Life
- Minimum Requirements for the Position
- Skills Needed for a Call Centre Agent Position
- Benefits of Working at Dis-Chem Life
- Why This Opportunity Stands Out
- How to Apply for the Dis-Chem Call Centre Agent Vacancy
- Tips for Applicants
- Frequently Asked Questions
Dis-Chem Life is looking for energetic and target-driven individuals. Successful candidates will work in a fast-paced sales environment. In addition, they will help customers choose suitable insurance products over the phone.
The company offers training, commission incentives, and opportunities for career growth.
About the Dis-Chem Life Call Centre Agent Role
Dis-Chem Life is hiring a Traditional Call Centre Agent for its Call Centre Mass Market division.
This role focuses on telephone-based sales. Agents handle both inbound and outbound calls daily. Furthermore, they assist customers with product information and guide them through the sign-up process.
The company wants candidates who can build trust quickly and close sales confidently.
Job Details
- Position: Traditional Call Centre Agent
- Company: Dis-Chem Life
- Location: Sandton
- Job Type: Permanent
- Industry: Insurance
- Experience Level: Entry Level
- Department: Call Centre Mass Market
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Call Centre Agent Duties at Dis-Chem Life
The successful candidate will manage customer interactions professionally. Additionally, they must meet sales targets consistently.
Main Responsibilities
- Sell Dis-Chem Life products through phone calls
- Handle inbound and outbound customer calls
- Build strong customer relationships
- Identify customer needs effectively
- Recommend suitable insurance solutions
- Overcome objections professionally
- Achieve weekly and monthly sales targets
- Update customer information on CRM systems
- Follow company and regulatory procedures
- Represent the company professionally at all times
Minimum Requirements for the Position
Candidates must meet several requirements before applying for this role.
Educational Requirements
- Matric or Grade 12 certificate
Experience Requirements
- At least 1–2 years of call centre sales experience
- Insurance sales experience is advantageous
- Proven sales performance and KPI achievement
Additional Requirements
- Clear criminal record
- Clear credit record
- Reliable transport
- Ability to work weekends when needed
- RE5 Certification is advantageous
- COB Certification is advantageous
Skills Needed for a Call Centre Agent Position
Dis-Chem Life is searching for candidates with strong people skills and sales ability.
Important Soft Skills
- Excellent communication skills
- Confidence on phone calls
- Strong listening ability
- Positive attitude
- Resilience under pressure
- Teamwork skills
- Motivation to achieve targets
Technical Skills
- Telephone sales experience
- Objection handling skills
- Computer literacy
- CRM system experience
- Ability to work with cold and warm leads
Benefits of Working at Dis-Chem Life
Dis-Chem Life offers several benefits to employees in this sales role.
Employee Benefits Include
- Competitive basic salary
- Uncapped commission opportunities
- Paid training programmes
- Ongoing sales development
- Supportive team environment
- Internal growth opportunities
- Performance-based recognition
Employees who perform well can increase their earnings through commission incentives.
Why This Opportunity Stands Out
This role offers entry-level candidates a chance to grow in the insurance industry. Moreover, employees gain valuable sales and customer service experience.
Candidates who enjoy working with people may thrive in this environment. The company also provides exclusive sales leads from its internal database and partners.
As a result, agents have access to potential customers daily.
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How to Apply for the Dis-Chem Call Centre Agent Vacancy
Interested candidates can apply online through the official Dis-Chem Life recruitment portal.
Apply here:
Dis-Chem Life Application Portal
Applicants should prepare the following documents before applying:
- Updated CV
- Certified copy of ID
- Certified Matric certificate
- Relevant certifications
- Proof of previous work experience
Tips for Applicants
Candidates should tailor their CVs to highlight sales achievements. Furthermore, they should mention any call centre or insurance experience clearly.
During interviews, applicants may need to demonstrate communication and objection-handling skills.
Strong customer service ability can improve your chances of getting shortlisted.
Frequently Asked Questions
Where is the Dis-Chem Call Centre Agent job located?
The position is based in Sandton.
Is previous call centre experience required?
Yes. Applicants need at least 1–2 years of call centre sales experience.
Does the role offer commission?
Yes. Employees receive a basic salary plus uncapped commission.
Is insurance experience necessary?
Insurance sales experience is advantageous but not mandatory.
The Dis-Chem Life Call Centre Agent vacancy offers a solid opportunity for candidates interested in sales and customer service careers.
The company provides training, commission incentives, and career growth opportunities. Therefore, this role may suit motivated individuals who enjoy achieving targets and working in a fast-paced environment.
