The National Bargaining Council for the Private Security Sector (NBCPSS) is recruiting Designated Agents in Gqeberha and Bloemfontein. These are full-time compliance positions within the private security sector.
The NBCPSS Designated Agent role focuses on promoting, monitoring and enforcing compliance with Collective Agreements. Successful candidates will also investigate complaints and conduct workplace inspections.
The closing date for these vacancies is 16 October 2026. The remuneration is market-related.
NBCPSS Designated Agent Jobs 2026
The NBCPSS has advertised Designated Agent positions in two locations:
- Designated Agent – Gqeberha
- Designated Agent – Bloemfontein
Both positions fall under the Compliance job category. Candidates will work with employers, employees and other stakeholders.
The role supports the Council’s mandate under the Labour Relations Act. It also involves enforcing applicable Collective Agreements within the registered scope of the Council.
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NBCPSS Designated Agent Requirements
Applicants must meet the minimum requirements before applying. The NBCPSS is looking for candidates with relevant labour relations knowledge and practical experience.
Applicants should have:
- A minimum Grade 12 certificate or equivalent.
- A relevant post-matric qualification.
- Qualification areas may include Labour Relations Management.
- Industrial Relations, Labour Law or Human Resource Management are also relevant.
- Two to three years’ experience in a labour relations environment.
- One to two years’ experience in collective bargaining is advantageous.
- Labour Law enforcement experience is also advantageous.
- A current and valid driver’s licence.
- Access to a reliable vehicle.
Candidates should also demonstrate strong communication and administrative abilities.
Skills and Knowledge Needed
The NBCPSS Designated Agent position requires several technical and interpersonal skills.
Successful candidates should have knowledge of labour legislation and Collective Agreements. They should also understand conciliation, mediation and arbitration processes.
Other important skills include:
- Conflict resolution
- Decision-making and problem-solving
- Analytical thinking and attention to detail
- Planning and organisation
- Administration
- Presentation skills
- Interpersonal skills
- Strong verbal and written communication
- Active listening
- Computer literacy
Candidates must be comfortable using Microsoft Office applications. These include Word, Excel, Outlook and PowerPoint.
Furthermore, Designated Agents must build effective relationships with stakeholders. These stakeholders include employers, employees, colleagues and management.
Duties and Responsibilities
The successful candidates will perform compliance and enforcement duties. They will also investigate cases and support the Council’s regulatory functions.
Key responsibilities include:
Compliance and Enforcement
Designated Agents will promote and monitor compliance with Collective Agreements. They will also investigate companies operating within the Council’s registered scope.
Where necessary, agents may register companies or open cases against non-compliant businesses.
They will interpret Collective Agreement clauses and enforce Council requirements. They may also issue Compliance Orders when companies fail to comply.
Agents will calculate amounts owed to the Council due to non-compliance. They will then issue the relevant Compliance Orders.
Investigations and Inspections
The role includes proactive and reactive workplace inspections. Designated Agents must prepare findings reports after inspections.
They will also investigate complaints referred for enforcement. Each case must receive an appropriate investigation within the required period.
Agents must discuss inspection findings with relevant stakeholders. This helps employers understand their compliance obligations and prevent future violations.
Legal and Arbitration Work
Designated Agents will handle enforcement matters that proceed to arbitration. They may also prosecute non-compliant employers successfully.
The position includes serving legal documents on companies. These documents may include Compliance Orders, arbitration notices and awards.
Agents may negotiate and prepare settlement agreements with employer representatives. Senior Agents must approve these agreements.
Stakeholder Engagement and Administration
The position also involves educating employers and employees about Council requirements. Agents may conduct information-sharing and training sessions.
They must answer enquiries about the Council and its Collective Agreements. They must also explain applicable labour legislation when required.
Successful candidates must remain objective when dealing with employer and employee representatives. Professional conduct is therefore essential.
Agents will plan daily, weekly and monthly compliance activities. They must also prepare route plans and submit activity reports.
The role further requires responsible cost centre management. Agents must control costs linked to their functions.
NBCPSS Designated Agent Salary
The NBCPSS has listed the remuneration as market-related. The job information does not provide a specific salary amount.
Applicants should therefore review the official vacancy details before applying. Salary and employment terms may depend on the Council’s remuneration structure.
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How to Apply for NBCPSS Designated Agent Jobs
Interested candidates can apply for the NBCPSS Designated Agent vacancies online.
Applications are available for both Gqeberha and Bloemfontein.
Candidates should select the relevant vacancy and follow the application instructions. Applicants can also download the NBCPSS Job Application Form.
The official vacancies are available here:
The closing date is 16 October 2026. Applicants should ensure that their applications are submitted before the deadline.
The NBCPSS states that unsuccessful applicants will not receive communication if they are not contacted within 60 days after the closing date.
Frequently Asked Questions
What qualification is required?
Applicants need at least a Grade 12 certificate or equivalent. A relevant post-matric qualification is also required.
Is work experience required?
Yes. Applicants need two to three years’ experience in a labour relations environment. Collective bargaining or Labour Law enforcement experience is advantageous.
Do applicants need a driver’s licence?
Yes. Candidates must have a valid driver’s licence and their own reliable vehicle.
