Tsebo Receptionist Job 2026: Grade 12, 3 Years’ Experience, Closes 10 November

Tsebo Cleaning and Hygiene Solutions is recruiting a Receptionist in Cape Town, Western Cape. The Receptionist Job offers a full-time opportunity for an experienced customer service professional.

Applicants must have Grade 12 and at least three years’ receptionist experience. They must also have two to three years of frontline hotel or customer service experience.

The successful candidate will manage reception services, welcome visitors and coordinate meeting room arrangements. Applications close on 10 November 2026.

Tsebo Receptionist Job 2026: Position Details

Here are the key details applicants should know before applying.

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What Does the Tsebo Receptionist Job Involve?

The successful candidate will provide professional reception and workplace support services. They will also ensure visitors receive assistance throughout their visits.

The main responsibilities include:

1. Reception and Visitor Management

The Receptionist will:

• Welcome visitors and clients professionally.
• Review daily visitor arrivals and prepare for scheduled visits.
• Notify relevant employees when their visitors arrive.
• Provide information about workplace amenities, venues and facilities.
• Assist with travel arrangements, messages and restaurant reservations.
• Build positive relationships with clients and visitors.

2. Meeting Room Coordination

The role also involves managing meeting rooms and supporting workplace operations.

Responsibilities include:

• Preparing meeting rooms according to client requirements.
• Checking chairs, tables and room cleanliness.
• Testing audio-visual and air-conditioning equipment.
• Ensuring whiteboards have working markers and erasers.
• Keeping water jugs and clean glasses available.
• Managing meeting room bookings at least 48 hours beforehand.
• Clearing and organising rooms after meetings.
• Reporting maintenance and cleaning issues.
• Handing lost property to security.

3. Customer Service and Reporting

The Receptionist must maintain professional relationships with clients and address their concerns.

Additional responsibilities include:

• Responding to customer enquiries and complaints.
• Following up on outstanding queries.
• Escalating unresolved complaints to management.
• Conducting client satisfaction surveys.
• Preparing weekly and monthly reports.
• Maintaining relevant records and statistics.
• Following workplace health, safety and quality procedures.

Tsebo Receptionist Job 2026: Requirements and Qualifications

Interested applicants must meet the employer’s minimum requirements.

The following qualifications and experience are required:

• Grade 12: A Matric certificate is non-negotiable.
• Computer literacy: Applicants must understand basic computer operations.
• Receptionist experience: At least three years of receptionist experience.
• Frontline experience: Two to three years in hotel or customer service.
• Concierge experience: Proven experience as a Concierge is listed among the required skills.

Applicants should also demonstrate the following competencies:

• Proficiency in Microsoft Office.
• Excellent communication skills.
• Strong organisational abilities.
• Good time-management skills.
• A professional and customer-oriented attitude.
• Knowledge of hospitality industry standards.
• Familiarity with facilities management equipment and suppliers.
• An outgoing personality.
• Proficiency in English.

Knowledge of additional languages will be an advantage.

Where Is the Tsebo Receptionist Position Based?

The position is based in Cape Town, Western Cape.

The successful candidate will work within Tsebo Cleaning and Hygiene Solutions. They will support reception and workplace management services.

Tsebo Solutions Group provides integrated workplace management solutions across Africa.

Its services include:

• Catering and hospitality.
• Facilities management.
• Cleaning and hygiene.
• Pest control.
• Security and protection.
• Energy and procurement.
• Workspace design and engineering.

The company focuses on improving operational efficiency and service delivery. It also prioritises employee development and customer satisfaction.

How to Apply for the Tsebo Receptionist Job 2026

Interested candidates can apply through Tsebo’s official recruitment portal.

Follow these steps:

1. Visit the Tsebo Careers Portal.
2. Register for an account or log into your existing account.
3. Search for the Receptionist – Cape Region vacancy.
4. Use reference number TSE261103-10 to identify the position.
5. Review the vacancy requirements carefully.
6. Complete the online application form.
7. Submit your application through the recruitment portal.

Ensure your application includes accurate personal, educational and employment information.

Applicants should also prepare their relevant supporting documents. These may include a CV, Matric certificate and other requested qualifications.

Only submit information that accurately reflects your qualifications and experience.

Apply for the Tsebo Receptionist Job 2026

Closing date: 10 November 2026

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Important Information for Applicants

Before applying, consider these important points:

• The position is full-time.
• The job is based in Cape Town, Western Cape.
• Grade 12 is a non-negotiable requirement.
• Applicants need at least three years of receptionist experience.
• Frontline hotel or customer service experience is also required.
• The vacancy reference number is TSE261103-10.
• Applications close on 10 November 2026.

Applicants should submit their applications before the deadline. Late applications may not receive consideration.

Frequently Asked Questions About the Tsebo Receptionist Job