Sun International is offering a Contact Centre learnership for 2026 under the National Certificate Contact Centre qualification. The programme will take place at the company’s Central Office Contact Centre in Sandton.
This learnership is listed under reference number HO HRI 020 and falls within the call centre industry. A total of 10 positions are available. The programme is scheduled to commence on 1 March 2026.
The programme combines structured training with workplace exposure in a contact centre environment. A monthly stipend will be provided to successful candidates.
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Who Can Apply
The learnership is aimed at:
- Unemployed South African youth
- Individuals who have completed Grade 12
- Applicants who have not previously participated in a learnership linked to the same qualification
Preference will be given to candidates from designated groups in line with the Employment Equity Act No. 55 of 1998, internal recruitment policies, and employment equity plans.
Minimum Requirements
Applicants must meet the following requirements:
- Grade 12 Matric certificate
- South African citizenship
- Updated CV
- No prior participation in a learnership within the same qualification
- Strong communication skills
- Willingness to learn and adapt
- Basic computer literacy
- Customer-focused approach
- Attention to detail
- Professional attitude and reliability
Relevant post-Matric qualifications may be advantageous but are not stated as compulsory.
Programme Duration
The programme is scheduled to begin on 1 March 2026. While the exact duration is not specified in the advertisement, National Certificate Contact Centre learnerships typically run for 12 months on a full-time basis, combining formal training and workplace practical components.
Applicants are advised to confirm the duration during the recruitment process.
Certification or Accreditation
Participants will receive:
- Accredited formal training aligned to the National Certificate Contact Centre qualification
- Practical workplace experience within a corporate contact centre environment
The programme forms part of a structured learnership framework and is aligned to nationally recognised standards.
How To Apply
Applications must be submitted through the official recruitment platform where the vacancy is advertised.
Follow these steps:
- Register or log in to the online job portal
- Search using the reference number HO HRI 020
- Complete the online application form
- Upload your updated CV
- Submit your application before the closing date
Applicants should ensure that all information provided is accurate and up to date.
Please note:
- Reference checks may be conducted
- Personal information will be processed in line with the Protection of Personal Information Act 4 of 2013
- If you are not contacted within one month after the closing date, consider your application unsuccessful
Frequently asked questions
Is this learnership paid?
Yes. A monthly stipend will be provided to successful learners.
Do I need previous call centre experience?
No prior experience is required. However, strong communication skills and basic computer literacy are necessary.
Can I apply if I have already completed a similar learnership?
No. Applicants must not have previously participated in a learnership within the same qualification.
Where is the learnership based?
The programme will be based at the Sun International Central Office Contact Centre in Sandton.
Final Thoughts
The Sun International NC Contact Centre Learnership offers eligible South African applicants the opportunity to gain accredited training in a corporate contact centre environment. With 10 positions available and a fixed start date of 1 March 2026.
As with all learnerships, applicants are advised to verify details through the official application platform and submit complete documentation to avoid delays in processing.
