Looking for a work-from-home customer service job with competitive pay and long-term career growth? Super Maids Cleaning Co. is hiring a Customer Service / Sales / Virtual Assistant to join its growing remote team.
This full-time position is ideal for candidates with experience in customer service, sales, and virtual assistance who enjoy helping customers, coordinating schedules, and working in a fast-paced remote environment.
Job Overview
- Position: Customer Service / Sales / Virtual Assistant
- Company: Super Maids Cleaning Co.
- Location: Remote (Home Based)
- Job Type: Full-time
- Salary: R90 – R126 per hour
- Industry: Home Cleaning Services
About the Role
Super Maids Cleaning Co. is a rapidly expanding home cleaning company serving customers in Canada. The company is looking for a motivated professional who can provide outstanding customer support while assisting with appointment scheduling, sales, and administrative tasks.
As the first point of contact for customers, you’ll play an important role in delivering excellent service and ensuring smooth communication between clients and cleaning teams.
Key Responsibilities
Successful applicants will be responsible for:
- Responding to customer enquiries via phone, email, and live chat
- Scheduling and confirming cleaning appointments
- Coordinating daily schedules with cleaning teams
- Managing inbound and outbound sales calls
- Following up with prospective and existing customers
- Assisting with customer satisfaction and quality assurance
- Collecting customer feedback
- Interviewing and helping onboard new cleaning staff
Minimum Requirements
To qualify, applicants should have:
- At least 2 years of customer service experience
- 1 year or more of virtual assistant or remote work experience
- Excellent written and spoken English communication skills
- Experience using scheduling software and CRM systems
- Sales experience (inbound or outbound) is highly preferred
- Strong organisational and problem-solving abilities
- Excellent attention to detail
- Ability to work independently in a remote environment
Working Hours
This role follows Eastern Standard Time (EST) working hours.
Schedule:
- Monday to Thursday: 1:00 PM – 9:00 PM (EST)
- Friday: Off
- Saturday: 8:00 AM – 4:00 PM (EST)
- Sunday: Off
Applicants should be available to work these hours consistently.
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Salary and Benefits
Successful candidates will receive:
- Competitive hourly pay of R90 – R126 per hour
- Performance-based bonuses
- Ongoing professional development and training
- A supportive remote work environment
- Opportunities for career growth within a growing international company
Application Questions
Applicants should be prepared to answer the following during the application process:
- Do you have at least 2 years of customer service experience?
- Do you have at least 1 year of virtual assistant or remote work experience?
- Are you fluent in written and spoken English?
- Do you have experience using scheduling software and CRM systems?
- Can you work during EST business hours?
- How many years of inbound or outbound sales experience do you have?
Why Consider This Opportunity?
This role is well suited for experienced remote professionals who enjoy customer interaction, organisation, and sales support. If you’re looking for a stable work-from-home opportunity with a growing international company, this position offers competitive pay, valuable experience, and room for advancement.
Working remotely also provides the flexibility to build your career from home while supporting customers and contributing to a dynamic team.
How to Apply
If you meet the requirements and are ready to join a growing remote company, submit your application through the official job listing.
Ensure your CV highlights your customer service, virtual assistant, CRM, scheduling, and sales experience to improve your chances of being shortlisted.
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