Sun International is recruiting 17 Waitrons for permanent positions at Times Square in Pretoria. This opportunity falls within the Hotel, Catering, Hospitality, and Leisure industry and is suited to individuals with previous waiter experience in restaurant, banqueting, or casino floor service environments.
The Waitron role focuses on delivering professional food and beverage service while ensuring that internal standard operating procedures are consistently maintained. Successful candidates will work across restaurant operations, banqueting functions, and casino floor service areas depending on operational requirements.
This is a permanent position requiring flexibility, as incumbents must be able to work shifts aligned with operational demands. The role involves customer interaction, service execution, stock participation, and compliance with hygiene and safety standards.
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Who Can Apply
This vacancy is open to candidates who meet the minimum educational and experience requirements specified in the advertisement.
Applicants must have previous waiter experience and be physically able to perform service-related duties, including moving and operating equipment and working rotational shifts. Preference will be given to employees from designated groups in line with the Employment Equity Act and internal equity plans.
Minimum Requirements
- Grade 12 preferred, or Grade 10 with relevant experience
- Minimum of 2 years of previous experience as a waiter
- Ability to work shifts that meet operational requirements
- Basic computer literacy
- Food and beverage product knowledge
- Beverage service knowledge
- Cashiering service skills
- Communication skills
- Upselling skills
- Ability to follow instructions and work in a team
- Physically able to move operating equipment
Scope of Duties
The Waitron will be responsible for preparing and delivering food and beverage services in accordance with established operating procedures and service standards.
Preparation duties include setting up work areas, preparing mise-en-place, ensuring correct place settings, and conducting pre-service checks. The role also requires setting up and breaking down for events or functions when necessary. Maintaining cleanliness and compliance with health, safety, hygiene, and environmental regulations forms part of daily responsibilities.
Service execution responsibilities include taking guest orders accurately and timeously, placing orders into the system, explaining menu items, and making beverage recommendations. The Waitron must interact professionally with kitchen staff regarding special requests and ensure that food and beverages are delivered according to service standards.
Additional service duties include clearing tables, providing billing where relevant, conducting cash-ups when required, and identifying opportunities to upsell promotional items. The role also involves participating in stock takes and reporting any equipment or operational anomalies to the required standards.
Customer engagement is a key component of the role. The Waitron must greet guests professionally, acknowledge them upon arrival and departure, and handle complaints or requests appropriately. The position requires effective communication, respectful interaction, and the ability to understand guest preferences while promoting available products and facilities.
Documents Required
- Updated Curriculum Vitae
- Copies of educational qualifications
- Any supporting documents required during the recruitment process
Applicants may be requested to provide additional documentation if shortlisted.
How To Apply
Applications must be submitted online through the Sun International recruitment platform.
Applicants should locate Job Ref #: SI-755 and complete the online application process. Supporting documentation must be uploaded as instructed.
Only shortlisted candidates will be contacted as part of the recruitment process. Preference will be applied in accordance with Employment Equity legislation and internal policies.
FAQ’s
How many Waitron positions are available?
There are 17 permanent Waitron positions available at Times Square in Pretoria.
Is previous experience required?
Yes. A minimum of two years of previous experience as a waiter is required.
What qualification is needed to apply?
Grade 12 is preferred, or Grade 10 with relevant experience.
Is this a shift-based position?
Yes. Candidates must be able to work shifts that meet operational requirements.
What is the closing date for applications?
The closing date was not specified in the advertisement. Applicants are advised to apply as soon as possible.
Final Thoughts
These Waitron vacancies are suited to candidates with previous hospitality experience who are able to work in a structured service environment and meet operational shift requirements.
Applicants should ensure they meet the experience criteria and complete the online application process promptly to avoid missing the opportunity.
