The Call Center Operator Vacancy at Capsicum Culinary Studio gives entry-level sales candidates a chance to work in student recruitment in Johannesburg. The role is listed by ADvTECH, based in Johannesburg, Gauteng, on a contract basis. It was posted on 26 March 2026 and closes on 10 April 2026.
About the Call Center Operator Vacancy
This Call Center Operator Vacancy sits within Capsicum Culinary Studio, under the National Operations business unit. The employer lists the role in the hospitality sector, although the functional focus is sales and student recruitment. The contract term is listed as 3, which appears to refer to a fixed-term contract period.
The main purpose of the role is to recruit new students for Capsicum Culinary Studio. The successful candidate will use the institution’s recruitment process, engage prospective students by phone, build relationships, and support enrolment growth.
RELATED: Clerk Job Opportunity at Sasol 2026
What the role involves
Cold calling and lead generation
A big part of the job involves direct outreach. According to the vacancy, the Call Center Operator will:
- Contact existing students for referrals
- Call parents of current students about sibling enrolment
- Re-engage inactive students from the database
- Contact prospective students to market Capsicum Culinary Studio programmes
This means the role suits someone who is confident on the phone and comfortable working with sales targets.
Telephonic consultations and student support
The role also includes detailed student engagement. Duties include:
- Making first contact with prospective students
- Explaining the Capsicum brand and philosophy
- Scheduling and conducting telephonic interviews
- Gathering information for database capturing
- Asking career-focused questions to identify study interests
- Explaining course options clearly
- Answering questions and addressing concerns
- Advising students on acceptance into the institution
- Sharing important dates, including application deadlines
Because of this, the position requires both sales ability and strong communication skills.
Administration and customer service
Besides calling and consultations, the successful applicant must also manage records and follow-ups. The job description says the operator must update student details accurately on the internal database and maintain records for reporting. The role also requires positive relationship-building with students, families, and other stakeholders.
Minimum requirements for applicants
Applicants need at least a Matric / Grade 12 qualification at NQF Level 4. A sales qualification is listed as advantageous, but not essential. The employer also requires a minimum of 1 year of sales experience.
That makes this a practical opportunity for candidates with basic formal qualifications and some proven sales background.
Skills that can help you stand out
ADvTECH lists several important competencies for this position. These include:
- Strong time management
- High attention to detail
- Customer service orientation
- Adaptability
- Ability to work under pressure
- Deadline-driven mindset
- Teamwork
- Effective verbal communication
In addition, the application questions ask whether candidates have experience meeting or exceeding sales targets, whether they have worked in education sales or student recruitment, and whether they have at least one year of sales experience.
Why this vacancy may appeal to job seekers
This role may suit job seekers who enjoy speaking to people, guiding potential students, and working in a fast-paced sales environment. It also offers exposure to the education and hospitality training space through Capsicum Culinary Studio, a recognised brand under ADvTECH.
For entry-level candidates with strong people skills, this can be a useful stepping stone into education sales, student recruitment, or call centre-based enrolment roles.
How to apply
Interested candidates can submit an application online through the official Capsicum Simplify portal here: Apply Here.
The application page confirms the job title, employer, location, contract type, posting date, and closing date.
Before applying, make sure your CV is updated. You should also prepare answers about your sales experience, salary expectations, notice period, and relevant qualifications, as these questions appear on the application form.
RELATED: University of Cape Town Bartender Jobs
FAQs
Where is the Call Center Operator Vacancy based?
The position is based in Johannesburg, Gauteng.
What qualification do I need?
You need Matric / Grade 12 (NQF Level 4). A sales qualification is an added advantage.
How much experience is required?
The employer requires at least 1 year of sales experience.
The Call Center Operator Vacancy in Johannesburg offers an opportunity for candidates with sales experience and strong communication skills. The role combines lead generation, telephonic consultations, customer service, and administration. It is best suited to someone who can build rapport, explain programmes clearly, and support student recruitment goals.
Since the closing date is 10 April 2026, interested applicants should apply as soon as possible.
