The Department of Roads and Transport is currently seeking a dedicated and qualified individual to join its team as an Admin Officer in the Issuing and Collections Counter within the Directorate: Operating Licensing.
This is an exciting opportunity for candidates who are passionate about public service and looking to contribute to the effective management of transport operations in Gauteng.
Admin Officer Position Overview
- Position: Admin Officer: Issuing and Collections Counter
- Reference Number: refs/023029
- Directorate: Directorate: Operating Licensing
- Location: Ekurhuleni, Gauteng
- Number of Posts: 1
- Salary Package: R325,101.00 per annum (Plus Benefits)
- Closing Date: 01-08-2025
- Enquiries: Mr. E. Mpateni, Tel: (011) 355 7252 / 7175
Key Responsibilities of the Admin Officer
As an Admin Officer, the selected candidate will be responsible for managing and overseeing the application process for Operating Licenses. They will play an integral role in ensuring the smooth and efficient processing of public transport applications, from the moment they are received to their final distribution.
Primary Duties Include:
- Account Management: Ensure all applications received from processing and cashier streams are accounted for.
- Verification: Confirm that all necessary documents are attached and that the application forms are properly filled out. Additionally, verify applicant data and ensure the validity of vehicle documents.
- Tracking and Printing: Track processed applications and print Operating Licenses once all necessary checks have been completed.
- National Land Transport Information System (NLTIS) Coordination: Log calls with NLTIS for both Minibus Taxi and Non-Minibus Taxi applications to adjust capacity before issuing permits.
- Customer Communication: Provide feedback to applicants on their application statuses through the SMS system and assist with collections by notifying them when documents are ready for pickup.
- Portfolio Management: Consolidate and maintain the monthly portfolio of evidence (POE) for signed copies of permits and operating licenses.
- Human Resource Management: Oversee and manage staff within the unit, ensuring smooth operations and compiling relevant reports.
This role requires an individual with a keen eye for detail and the ability to handle multiple tasks efficiently while maintaining a high level of customer service.
Requirements for the Role
To qualify for this position, applicants must meet the following educational and experience criteria:
- Educational Qualifications:
- NQF level 6/7 qualification in Public Administration, Administration Management, or Transport Management.
- Experience:
- A minimum of 1-2 years of experience in a Public Transport management environment.
- Skills and Knowledge:
- In-depth knowledge of GPG and GPDRT policies and procedures, relevant legislation, and Public Service Regulations.
- Understanding of customer expectations, SLAs, and effective customer management.
- Proficiency in problem-solving, analytical thinking, negotiation, and communication.
- Strong awareness of diversity in the workplace and the ability to innovate and continuously improve work processes.
How to Apply
To apply for the Admin Officer position, visit the official Gauteng Government Jobs Portal. Ensure your application includes the required Z83 form and a detailed CV. The closing date for applications is 01 August 2025.
Important Points to Remember:
- All fields in the Z83 form must be completed, initialed, and signed.
- A comprehensive Curriculum Vitae (CV) must accompany the application.
- Failure to attach both the Z83 form and the CV will result in disqualification.
- Shortlisted candidates will be required to submit certified copies of their qualifications, identity document, and a valid driver’s license (where applicable).
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The Department aims to promote representation within the public service, particularly in terms of race, gender, and disability. As part of this commitment, the Department encourages applications from individuals whose transfer, promotion, or appointment will contribute to meeting these equity targets.