APHIWE SIDWADWA
Customer Service, Administrator, IT support, Food services
Western Cape
About
Customer-focused and adaptable professional based in Cape Town, with strong communication skills and a solid foundation in customer service, call centre operations, and IT support. Native isiXhosa speaker with fluent English (C1), able to work effectively with diverse clients and teams while maintaining professionalism, efficiency, and attention to quality.
Skills
- Customer Service
- IT Support
- CRM Software
- Food Preparation
- Quality Control
- Adaptability
- Written Communication
- Verbal Communication
- Call Centre Operations
- Time Management
Experience
Customer Service Advisor
TTEC Digital · 2024-09 to 2025-05
Customer Service Advisor
Teleperformance
Customer Service Advisor
CCI South Africa · 2023-04 to 2023-08
Customer Service Advisor
TTEC Digital · 2024-09 to 2025-05
Customer Service Advisor
Teleperformance
Customer Service Advisor
CCI South Africa · 2023-04 to 2023-08
Education
Matric (Grade 12)
Philemon Ngcelwane High School
Advanced Diploma
Cape Peninsula University of Technology · Consumer Science: Food Science & Nutrition
National Diploma (5 distinctions)
Walter Sisulu University · Consumer Science: Food Science & Nutrition
Matric (Grade 12)
Philemon Ngcelwane High School