Francis kholwane Nkosi
Customer Service Representative-Billing Department
About
Detail-oriented and reliable professional with strong billing and account administration skills, excellent query resolution, and a proven ability to maintain accurate records and reports. Known for good customer service, strong interpersonal communication, and effective time management, with solid organizational skills and proficiency in Microsoft Word and data capturing.
Skills
- Billing and Account Administration
- Problem Solving Skills
- Interpersonal & Communication skills
- Query Resolution
- Time Management
- Good Customer Service
- People’s Skills
- Organizational Know-How
- Data capturing and report keeping
- Microsoft Word
Experience
Customer Service Representative-Billing Department
Joburg Water · 2003-09 to 2024-04
Accounts Assistant, Billing (Pre-edit)
City of Johannesburg · 2003-01 to 2003-09
Customer Service Representative-Billing Department
Joburg Water · 2003-09 to 2024-04
Accounts Assistant, Billing (Pre-edit)
City of Johannesburg · 2003-01 to 2003-09
Education
National Diploma in Human Resources Management
Technikon of Southern Africa · Human Resources Management
Senior Certificate (Grade 12)
Kagiso Senior Secondary School · English, IsiXhosa, Geography, Afrikaans, Biology, History
Portfolio
Certificate in revenue service
Certificate
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