GOMOLEMO MONNAKGOTLA
Call Centre Agent
Soweto, Gauteng
About
Available to start immediately. Open to customer service, call centre, sales, reception, administrative support, retail and remote customer support opportunities.
Skills
- Customer service and client relations
- Call centre and high-volume telephone support
- Live chat and customer communication
- Sales, upselling and sales targets
- Customer enquiries and problem resolution
- Complaint handling and objection handling
- Product and service presentation
- Information gathering and accurate record keeping
- Reception and administrative support
- Communication and active listening
Experience
Call Centre Agent
Legal & Tax · 2023-01 to 2024-11
Sales Agent
A1 Financial Services / AVBOB · 2025-01 to 2025-08
Sales Representative
Ubelong · 2021-06 to 2022-06
Receptionist
· 2017-01 to 2018-05
General Worker
· 2018-06 to 2018-12
Education
Matric / Grade 12
Mafori Mphahlele Secondary School
TEFL Certificate