PALESA CEBEKHULU
GENERAL WORKER, ADMINITRATION, DATA CAPTURER, CUSTOMER CONSULTANT
About
Dedicated professional with 8+ years experience in Retail, Administration, Customer Service, Data Capture, and
Call Center operations within FMCG and retail environments. Proven track record in cash handling, data accuracy
customer relations, and supporting sales teams. Proficient in MS Excel, CRM, and reporting. Currently serving as
Customer Care Consultant at SirFruit.
Skills
- Retail & Trade Support: Cash handling, POS, Stock control, POSM, Promo execution
- Administration: Document control, Reporting, Filing, MS Office, CRM
- Data Capture: 50+ WPM, 99% Accuracy, Database management, Excel reporting
- Customer Service: Query resolution, Complaint handling, Inbound/Outbound calls
- Syspro system
Experience
Cashier
MAKRO CROWNMINES · 2016-01 to 2018-01
Data Capture
MAKRO CROWNMINES · 2018-01 to 2019-01
Outbound Callcenter agent
MAKRO CROWNMINES · 2019-01 to 2023-01
Administrator
Molera technologies · 2023-01 to 2024-07
Customer care Consultant
SIRFRUIT · 2024-07 to Present
Education
Matric
Altamont technical high school