Samkelisiwe Thandeka Mncwangi
Cashier & Admin Assistant
Benoni, Gauteng
About
Detail-oriented communicator with 3+ years’ experience in high-volume customer service and admin support. Proven ability to resolve queries professionally, manage data accurately, and work independently with minimal supervision. Skilled in written communication, data capturing, and digital tools. Eager to apply these skills as a Remote Online Chat Support Agent supporting UK clients. Actively upskilling in Zendesk, Freshdesk, and HubSpot Service Hub to support remote CS teams.
Skills
- Customer Support
- Data Entry & Admin
- Written Communication
- MS Office & Google Workspace
- POS Systems
- Zendesk
- Freshdesk
Experience
Cashier & Admin Assistant
North Point Spar · 2022-08 to 2025-12
Education
Higher Certificate
Ekurhuleni East Tvet College · N4 Marketing Management
Higher Certificate
Ekurhuleni East Tvet College · N5 Business Management
Matric
Rivoni Secondary School