ZANELE NGCOBO

ZANELE NGCOBO

Customer service agent

Johannesburg, Gauteng

About

Objective: I am a hardworking and customer-focused individual with experience in administration, customer service, and data capturing. I am confident in my ability to provide excellent service, handle administrative duties efficiently, and communicate professionally with guests and colleagues. I am eager to bring my skills, positive attitude, and strong work ethic while gaining further experience and contributing to the success of the company.

Skills

  • Customer service satisfaction
  • Microsoft applications (excel,word, PowerPoint)
  • Operations and admin
  • Data capturing (manually through excel)
  • Leadership skills
  • Problem solving
  • Sales and customer engagement
  • Team building

Experience

Customer service agent

ACT TODAY · 2024-11 to 2025-10

Admin|customer support inbound|chat

First National Bank · 2022-04 to 2023-03

Waitress

Newscafe · 2021-07 to 2022-03

Education

Diploma

Raluswielo Secondary School · Commerce

80%-90%

Lulaway · Computer literacy

NQF LEVEL 5 IN BANKING

Futurebanker

Contact ZANELE

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