Toys R Us and Babies R Us South Africa is recruiting a Shop Assistant for a permanent position based in Johannesburg. The vacancy falls within the Sales department and is classified as an entry-level retail position.
The Shop Assistant role focuses on supporting daily retail operations while delivering customer service on the sales floor. The position requires interaction with customers, handling product enquiries, assisting with merchandising, and contributing to store sales targets.
This is a permanent retail position that requires shift work. Applicants must have reliable transport to accommodate operational hours and retail schedules.
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Who Can Apply
This vacancy is open to entry-level retail candidates who meet the minimum qualification and experience requirements.
Applicants must have completed Matric and possess retail experience. The role is suitable for individuals who are sales-driven, motivated, and able to work in a customer-facing retail environment.
Minimum Requirements
- Matric Certificate
- Six months of retail experience
- Own or reliable transport to accommodate shift work
- Strong communication and selling skills
- Customer service orientation
- Merchandising ability
Scope of Duties
The Shop Assistant will be responsible for supporting sales and customer service operations within the store.
Primary duties include providing customer service on the sales floor and ensuring that customers receive prompt and relevant assistance. The role involves determining customer requirements, advising on product ranges, pricing, and warranties, and demonstrating products where necessary.
Sales performance forms a key part of the position. The successful candidate will be expected to sell goods effectively, promote add-on sales, and contribute to meeting store sales targets. Monitoring fast and slow-moving stock and reporting to the Store Manager also forms part of the operational responsibility.
Merchandising and housekeeping duties include ensuring goods are correctly priced and displayed, executing promotions on time, maintaining layout standards, and preparing and implementing advertised sales promotions. Participation in stock takes and stock counts is required.
The Shop Assistant will also support loss prevention by minimising stock loss and protecting company assets in the assigned area. Additional responsibilities include complying with company policies, maintaining confidentiality, participating in mandatory training, and cooperating with new systems or procedures introduced by management.
The role may require undertaking additional duties as requested by senior management in line with store operations.
Documents Required
- Updated Curriculum Vitae
- Copy of Matric Certificate
- Any supporting retail experience documentation if requested during recruitment
How to Apply
Applications must be submitted online through the official Toys R Us and Babies R Us South Africa recruitment platform.
Applicants should locate the Shop Assistant vacancy for Johannesburg, complete the online application form, and upload the required documentation.
Only online applications will be considered. Shortlisted candidates will be contacted directly as part of the recruitment process.
FAQ’s
Is this a permanent position?
Yes. The Shop Assistant vacancy is advertised as a permanent position.
Where is the position based?
The position is based in Johannesburg, Gauteng.
What experience is required to apply?
Applicants must have at least six months of retail experience.
Do I need transport to apply?
Yes. Applicants must have their own or reliable transport to work shifts.
What is the closing date for applications?
The closing date for this vacancy is 12 March 2026.
Final Thoughts
This Shop Assistant vacancy is suited to entry-level retail candidates who meet the minimum requirements and are able to work shifts within a customer-facing environment.
Applicants should review the qualification and experience criteria carefully and submit their online applications before the advertised closing date to be considered.
