Are you passionate about social media, digital marketing, and the fashion industry? Truworths, a leading South African fashion retailer, is on the lookout for a Social Media and Digital Facilitator to join their vibrant marketing team. This is a fantastic opportunity for an individual with a proven track record in digital marketing and a creative flair for content creation to contribute to the brand’s online presence.
Social Media and Digital Facilitator Position Overview
- Location: Cape Town CBD, Western Cape
- Closing Date: 31st August 2025
- Job Type: Permanent, On-site
- Reference Number: TRU250808-1
As a Social Media and Digital Facilitator, you will be an integral part of Truworths’ marketing team, responsible for driving the brand’s online visibility, managing its social media presence, and engaging with its digital audience. You will play a key role in shaping Truworths’ online brand voice and content strategy while staying on top of trends and best practices in the digital marketing space.
Key Responsibilities
In this exciting role, your day-to-day responsibilities will include:
- Content Creation: Develop engaging content for various social media platforms and digital channels. This includes writing copy, creating images, and producing videos that align with the brand’s voice and aesthetic.
- Social Media Management: Manage and schedule posts across Truworths’ social media channels, ensuring consistent engagement and brand messaging.
- Campaign Measurement: Track and analyze the results of social media campaigns, content marketing efforts, and audience engagement to optimize performance.
- Trend Spotting: Stay informed about the latest social media trends, tools, and techniques, incorporating them into your digital marketing strategies to keep Truworths ahead of the curve.
- Email and SMS Marketing: Utilize your experience in email and SMS marketing to further enhance Truworths’ digital outreach efforts.
Qualifications and Experience
To succeed in this role, Truworths requires the following qualifications and experience:
- A Bachelor’s degree in marketing, communications, or a related field.
- At least 3 years of experience in digital marketing, with a strong understanding of social media platforms such as Facebook, Instagram, TikTok, and Pinterest.
- A solid portfolio demonstrating your writing, editing, and content creation skills.
- Familiarity with content management systems (CMS) and social media scheduling tools.
- Strong communication and people skills, with the ability to interact effectively with audiences and stakeholders.
Core Competencies
Truworths is looking for a candidate who possesses the following competencies:
- Passion for fashion and social media: A deep enthusiasm for fashion and the digital landscape.
- Creativity: Ability to generate fresh ideas that resonate with target audiences.
- Attention to detail: Ensuring high-quality content that aligns with brand guidelines.
- Adaptability and Flexibility: Quickly adjusting to changes in digital trends or brand requirements.
- Customer service orientation: A focus on building positive relationships with the digital community.
- Problem-solving & Decision-making: Tackling challenges and making informed choices in a fast-paced environment.
- Time management & Task prioritization: Ability to manage multiple tasks while meeting deadlines.
- Ability to work under pressure: Maintaining a high level of productivity even during demanding periods.
Why Join Truworths?
Truworths is a dynamic company that offers exciting opportunities for professional growth in the fashion and retail industry. If you’re looking for a creative and impactful role where you can make a real difference, the Social Media and Digital Facilitator position is a perfect fit.
In return, the company offers a collaborative and supportive work environment, a chance to work with a well-established and respected brand, and opportunities to learn and grow within the company.
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How to Apply
Submit your application online through the Truworths careers portal using reference number TRU250808-1. Be sure to include your updated CV, portfolio, and a cover letter detailing your relevant experience and why you’re the perfect fit for this role.
This Social Media and Digital Facilitator vacancy presents a unique opportunity for individuals with a passion for digital marketing, social media, and fashion. If you’re looking to enhance your career in a dynamic and creative environment, this is your chance to contribute to a leading brand’s digital presence. Apply by August 31, 2025, and take the next step toward an exciting and rewarding career with Truworths.
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