Anna’s Kitchen, located at Three Rivers Lodge in Vereeniging, Gauteng, is actively seeking dynamic, energetic, and customer-focused individuals to join their team as waiters and shop assistants. If you’re passionate about delivering excellent service and enjoy a fast-paced, team-oriented environment, this is the perfect opportunity for you!
Waiters and Shop Assistant Position Overview
- Location: Three Rivers, Vereeniging, Arcon Park, Rissiville, Sonlandpark
- Salary: Basic Salary
- Reference: #BIZ-WAITERS
- Job Level: Junior/Mid
- Required Education Level: Matric
- Own Transport Required: Yes
- Closing Date: 4 August
Why Anna’s Kitchen?
This growing restaurant business offers a supportive and collaborative work environment where team members thrive. Joining Anna’s Kitchen means becoming part of a team that values its employees and provides opportunities for professional growth and career development. Plus, with competitive salaries and flexible shifts, this is a fantastic opportunity for anyone looking to build or further their career in the hospitality industry.
Key Responsibilities
As a Waiter or Shop Assistant, you will be responsible for the following:
- Providing Outstanding Customer Service: Greet customers with a warm, friendly smile and engage them with eye contact to create a welcoming atmosphere.
- Taking Orders and Upselling: Take food and drink orders, make menu recommendations, and use upselling techniques to maximise sales while ensuring a quick, accurate service.
- Serving with Professionalism: Deliver food and drinks efficiently, and manage customer complaints or concerns with tact and professionalism to ensure satisfaction.
- Processing Payments: Handle various forms of payment accurately and efficiently, including managing tabs and ensuring correct billing.
- Maintaining Cleanliness: Ensure tables are set up and cleared in a timely manner, and maintain a clean and organised dining area. Assist with general cleaning tasks as necessary.
- Team Collaboration: Work closely with colleagues to ensure smooth operations, meet customer needs, and adhere to hygiene, safety, and health regulations.
Minimum Requirements
Education:
- National Senior Certificate (Matric)
Experience:
- While prior experience in the food service industry is beneficial, it’s not essential. The focus is on finding individuals who are eager to learn and provide excellent service.
Skills & Competencies:
- Physical Stamina: Must be able to stand for extended periods, carry trays, and navigate a busy restaurant setting.
- Understanding of Restaurant Procedures: A solid understanding of restaurant policies, food safety regulations, and menu rotation is essential for ensuring smooth operations.
- Customer Service Excellence: Strong interpersonal skills, including attentiveness, patience, and professionalism when dealing with customer inquiries and concerns.
- Clear Communication: The ability to communicate effectively with both customers and team members in a fast-paced environment.
- Math Skills: Basic math skills are necessary for processing payments and billing accurately.
- Upselling Abilities: Proficiency in upselling and recommending additional menu items is highly valued to enhance the guest experience and increase revenue.
- Teamwork and Adaptability: Ability to work efficiently as part of a team, adapt to changing circumstances, and handle multiple tasks simultaneously.
Why Should You Apply?
If you’re looking for a job that offers more than just a paycheck, Anna’s Kitchen could be the perfect fit for you. Here’s why:
- Competitive Salary: Receive a salary that matches your skills and experience.
- Flexible Shifts: Enjoy flexible working hours that allow you to balance work and personal life.
- Professional Development Opportunities: There’s plenty of room for growth at Anna’s Kitchen, with opportunities to advance within the company.
- Supportive Work Environment: Be part of a team that encourages learning, collaboration, and mutual respect.
If you have a passion for great food, excellent customer service, and want to be part of a fun, energetic team, don’t miss out on this exciting opportunity. Apply now to join Anna’s Kitchen at Three Rivers Lodge and make a real difference in the hospitality industry!
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