The SITA Graduate Internship offers South African graduates a strong entry into global IT and aviation support. This one-year contract role focuses on customer support and user account administration. It is based in Johannesburg and listed under REQ ID: 10058.
- What Is the SITA Graduate Internship?
- About SITA as an Employer
- SITA Graduate Internship: Role Overview
- Required Qualifications and Skills
- Core Competencies SITA Values
- Work Environment and Benefits
- Why This Internship Matters for South African Graduates
- How to Apply for the SITA Graduate Internship
- FAQs: SITA Graduate Internship
This guide explains the role, requirements, benefits, and application process. It also helps graduates understand why SITA stands out as an employer.
What Is the SITA Graduate Internship?
The SITA Graduate Internship is a structured graduate opportunity within SITA’s global technology environment. It supports airports, airlines, and border agencies worldwide.
Graduates gain practical IT support experience while working with secure systems. The role suits candidates seeking exposure to enterprise technology operations.
Quick facts:
- Contract: 1-year limited contract
- Location: Johannesburg, South Africa
- Role focus: Customer Support and User Account Administration
- Reference ID: 10058
About SITA as an Employer
SITA is a global aviation technology leader. It operates in over 200 countries and supports 95% of international airports.
The company delivers communication and IT solutions for airlines and governments. According to SITA, over 79% of employees rate it as a great place to work.
This reputation strengthens the credibility and career value of the internship.
RELATED: Accenture Strategy & Consulting Internship 2026
SITA Graduate Internship: Role Overview
Graduate Internship Responsibilities
As a graduate intern, you support daily IT access operations. You also ensure secure and accurate user account management.
Key duties include:
- Creating and managing user accounts using defined standards
- Resolving login issues after account creation
- Fixing duplicate usernames and permission errors
- Capturing user data accurately
- Maintaining system documentation
- Supporting access control and security compliance
The role requires attention to detail and structured thinking. Errors can affect system access and security.
Required Qualifications and Skills
Who Can Apply?
SITA looks for motivated graduates with basic IT skills. Formal degrees are not mandatory for this role.
Minimum requirements:
- Matric certificate
- Basic PC literacy
- Email and system navigation skills
- Data capturing ability
Added advantages:
- Knowledge of Active Directory
- Prior exposure to IT support environments
Core Competencies SITA Values
Skills That Improve Selection Chances
SITA focuses on both technical and behavioural strengths.
Core competencies include:
- Communication skills
- Customer focus
- Teamwork
- Results orientation
- Attention to values and ethics
- Ability to follow structured processes
Graduates who show reliability and accuracy often perform well in this role.
Work Environment and Benefits
SITA promotes flexibility, well-being, and inclusion. The company supports diverse teams across cultures and regions.
What SITA Offers Graduates
Employee benefits include:
- Flex Week: Work from home up to two days a week
- Flex Day: Adjust working hours when possible
- Flex-Location: Work remotely for up to 30 days per year
- Employee Assistance Programme (EAP)
- Champion Health wellbeing platform
- LinkedIn Learning access
These benefits help graduates balance work and personal development.
Why This Internship Matters for South African Graduates
South Africa’s graduate unemployment rate remains high. Entry-level IT roles offer practical pathways into stable careers.
The SITA Graduate Internship provides:
- Real-world enterprise IT exposure
- International brand experience
- Skills aligned with global aviation and tech sectors
How to Apply for the SITA Graduate Internship
Application Process
Follow these steps carefully:
- Visit the official SITA careers portal
- Search for REQ ID: 10058
- Complete the online application
- Upload accurate personal details
RELATED: Syspro Graduate Internship Programme 2026
Apply here:
👉 https://careers-sita.icims.com/jobs/10058/login
Always verify information before submitting. Spelling errors can affect account creation.
FAQs: SITA Graduate Internship
Is the SITA Graduate Internship paid?
Yes. SITA offers competitive benefits aligned with local employment standards.
Is this role suitable for first-time job seekers?
Yes. The role supports entry-level graduates.
Does SITA support employment equity?
Yes. SITA encourages applications from women and persons with disabilities.
The SITA Graduate Internship offers more than work experience. It provides global exposure, structured learning, and long-term career value.
