The Department of Employment and Labour has advertised Client Service Officer positions in KwaZulu-Natal through DPSA Circular 19 of 2026. These permanent government posts require only a Grade 12 certificate and no previous work experience, making them ideal for young South Africans entering the job market. The salary is R280,278 per year, and applications close on 22 June 2026.
About the Department of Employment and Labour
The Department of Employment and Labour is responsible for creating a labour market environment that is conducive to investment, economic growth, employment creation and decent work. The department administers critical legislation including the Basic Conditions of Employment Act, the Labour Relations Act and the Unemployment Insurance Fund (UIF).
With labour centres across all nine provinces, the department serves millions of South Africans by facilitating employment services, processing UIF claims and enforcing workplace compliance. Working for this department means contributing directly to the fight against unemployment and helping fellow South Africans access the labour market services they need.
What You Will Learn and Do
- Register work-seekers on the Employment Services of South Africa (ESSA) database
- Register work and learning opportunities on the ESSA system
- Refer work-seekers for employment counselling services
- Provide administrative support with the placement of work-seekers in work and learning opportunities
- Render general administrative duties related to public employment services
- Participate in advocacy sessions as and when required
- Interact directly with members of the public seeking employment assistance
Who Can Apply
- South African citizens with a valid ID document
- Grade 12 / Matric certificate (Senior Certificate)
- No previous work experience is required
- Knowledge of departmental policies, procedures and guidelines is advantageous
- Knowledge of the Employment Services Act, Public Service Act and Regulations, and Batho Pele Principles is advantageous
- Computer literacy skills
- Good communication, interpersonal and problem-solving skills
- Ability to interpret legislation
RELATED: Government Launches 100,000 National Youth Service Opportunities for Unemployed Youth
Required Documents
- Completed and signed new Z83 application form (effective from 1 January 2021)
- Detailed and updated Curriculum Vitae (CV)
- Certified copies of qualifications will be required from shortlisted candidates
- Certified copy of South African ID document (for shortlisted candidates)
RELATED: New Z83 Form 2026: Editable Download and Completion Guide
How to Apply
- Download the new Z83 application form from any government department or online at www.dpsa.gov.za
- Complete and sign the Z83 form with all your details
- Prepare a detailed CV listing your qualifications, skills and any relevant experience
- For the Richards Bay post (Ref: HR4/4/5/8): Send your application to the Deputy Director, Richards Bay Labour Centre, Private Bag X20033, Empangeni, 3880 or hand deliver at 11 Lira Rink Road, Richards Bay. Email: Jobs-KZN28@labour.gov.za
- For the Verulam post (Ref: HR4/4/5/9): Send your application to the Deputy Director, Verulam Labour Centre, PO Box 1144, Verulam, 4340 or hand deliver at 11 Wick Street, Verulam. Email: JobsKZN30@labour.gov.za
- Indicate the reference number of the vacancy on your application
- Apply at the Department of Employment and Labour
Closing Date
The closing date for the Client Service Officer positions is 22 June 2026. Walk-in applications close at 16:00 and online applications close at 23:59. No late applications will be accepted.
Why This Opportunity Matters
Government jobs remain among the most sought-after positions in South Africa because they offer job security, structured career progression and competitive benefits. For a young person with only a Grade 12 certificate and no work experience, landing a permanent government position with a starting salary of R280,278 per year is a significant achievement.
This role also provides meaningful work – you will be helping other unemployed South Africans find jobs and access labour market services. The skills you develop in public service, customer interaction and administrative systems are transferable across many career paths. Entry-level government positions like this one often serve as stepping stones to higher-level posts within the public service.
Frequently Asked Questions
Do I need any work experience to apply?
No. This is an entry-level position and no previous work experience is required. A Grade 12 certificate is the only educational requirement.
Can I apply for both the Richards Bay and Verulam posts?
Yes. These are separate posts with different reference numbers. You must submit a separate application for each post you wish to apply for, using the correct reference number.
Is this a permanent position?
Yes. This is a permanent government position in the public service with full benefits
What benefits come with this position?
As a permanent government employee, you will receive a pension fund contribution, medical aid, housing allowance and annual leave in addition to your salary. The exact benefits package is confirmed during the appointment process.
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